Recent Posts

SERVPRO of River Oaks is proudly GREEN!

3/25/2020 (Permalink)

A green background with a recycling symbol and trees above it and the SERVPRO logo in the middle Call SERVPRO of River Oaks TODAY!

Did you know that we are green? Not just our colors either! We are proud to offer special green products that are environmentally friendly, like our SERVPROXIDE! It’s one of our favorite products here at SERVPRO, and we want to tell you why!

It’s a disinfectant that’s got some serious powers. It can kill harmful bacteria, viruses, and mold leaving your home our business clean and sanitized. Because it’s such a good product, it helps us get you back into your home or business faster.

It’s EPA registered! I’m sure the question of “If it’s such a great product and can kill harmful bacteria, viruses, and mold how safe is it?” Well, SERVPROXIDE carries the lowest rating the EPA offers, making it completely safe for everyday use, and it’s safe for the environment, meaning that it’s 100% biodegradable.

It’s a no brainer as to why we use it, and using it makes us easily one of the best cleaning and restoration companies out there.

Biohazard Situations

3/23/2020 (Permalink)

A man with a white bio suit on and a gas mask holding up a sign that says biohazard and the SERVPRO logo at the top Call SERVPRO of River Oaks for your biohazard needs at 713-666-9222

There are some things you can't clean up alone.

While no one likes to think of their own home as a biohazard, in extreme circumstances it may be emotionally traumatizing or physically unwise to tackle a cleaning job by yourself. In these cases, you need to consider hiring a biohazard remediation company; specialists trained to remove sources of contamination and return a home to a safe state.

Not sure why you'd ever need to make this kind of call? Here are three situations that might require a biohazard cleaner.

Animal infestation

You might discover this while doing a home renovation, or after a disaster like a fire or flood. It could be anything, such as a family of raccoons in your attic or a colony of mice living under your floorboards or in your ceiling. If enough animals are present or if they've lived in the space long enough, you may have a biohazard, which is defined as the presence of any biological substance which poses a threat to human or animal health. In this case, the animals will have deposited feces and possibly blood throughout the structure of your home, in addition to the bodies of deceased pack members. Cleaning up this kind of mess yourself puts you at risk for contracting a serious illness, such as hookworm or cryptosporidiosis.

Hoarding

As recent reality television programs delight in showing viewers, hoarding items in a home is not uncommon. If you or someone you know is a hoarder, you may need to assist in removing excess items from the home, which can be a major health hazard. Often, this is because hoarders neglect basic cleanliness in their homes, allowing sinks and toilets to become clogged and filthy. Garbage cans are never emptied, carpets are never vacuumed and food spills are never cleaned up. The result is a hazardous environment, one which you may not be able to fully clean on your own. Attempts to do so may spot-clean affected areas, but without the right products and experience you may not able to completely remediate the home.

Sewer backup

If the sewer line from your home to the municipal system backs up or overflows, you may want to call in a biohazard company. Waste matter in sewer lines -- everything from feces to urine to soiled toilet paper -- has the potential to carry disease, and when sewer water comes in contact with carpet or drywall the result is a sponge-like effect, where liquid and microorganisms are sucked up and trapped. Wading into this sewer water puts you at serious risk, and removing just the carpet or drywall may not address subfloor, framing or even foundation issues.

Blood Spills On Carpeted Floors

3/23/2020 (Permalink)

A carpet floor with blood spills on it and the SERVPRO logo at the top Call SERVPRO of River Oaks today! 713-666-9222

Blood Spills on Carpeted Floors

  • Steam Clean: Depending on the nature and size of the spill, it is advisable to perform a steam clean of the carpet. Steam cleaners will clean, remove debris, and sanitize carpeting more completely than conventional washing. Although there is some additional cost to steam cleaning, it is the best way to protect against bloodborne pathogens.
  • Change Carpet Tiles: Removable carpet tiles are a great way to protect against exposure to bloodborne pathogens. Carpet tiles are often less expensive than traditional carpet, and if a certain area becomes heavily soiled with blood they can easily be removed and replaced. If your organization is equipped with carpet tiles be sure to dispose of them properly after being saturated with blood or any other potentially infectious bodily fluid

We Are Cleaning EXPERTS!

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of River Oaks at (713)-666-9222

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Water Backups? No Problem!

3/9/2020 (Permalink)

A room that has flood water covering the floor and has a tv, chair, desk and lamp floating with the SERVPRO logo Give us a call! (713)-666-9222

What to do after a water backup occurs in your home

If you compare the frustrations of a flooded basement with those of a backed-up sewer, the sewer would probably win—by a nose!

Backups can occur for various reasons: pipe blockages, damaged sewer lines (especially in old homes), tree roots breaking into pipes…the list goes on.

Dealing with a backed-up sewer is not a pleasant task, given the stench and the matter that is potentially hazardous to your health. Sewage is comprised of both organic and inorganic matter, a mixture of water, human waste, mineral salts and garbage that can leak into the home when there is a problem with the underground plumbing designated to carry wastewater away.

SERVPRO of River Oaks is here to help with all your restoration needs! Give us a call at 713-666-9222!

SERVPRO Tips To Prevent Backups!

3/9/2020 (Permalink)

A kitchen double sink with a few sponges beside it Call SERVPRO of River Oaks for your Water Damaged needs! (713)-666-9222

How to prevent backups in your sewer lateral and in the city main

  • Properly dispose of grease. Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.
  • Properly dispose of paper products.Paper towels, disposable (and cloth) diapers, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the property owner's lateral as well as in the city main.
  • Periodically cut tree roots.If you have continuing problems with tree roots in your lateral, you may have to regularly have the roots cut by a professional.

Cleaning Flooded Buildings

3/3/2020 (Permalink)

A glass door with flood water filling up the building Call SERVPRO today!

This Fact Sheet was developed to help building owners, operators, contractors, and volunteer assistance groups deal with the challenges of working in structures that were not fully cleaned and dried shortly after the flooding. Remember that when first returning to a flood-damaged building, responders should follow the initial precautions and restoration steps detailed in the FEMA Recovery Advisory, The ABC’s of Returning to Flooded Buildings (Appendix E of FEMA 549, 2005). When a flooded home has not been cleaned and dried within a few weeks of the flood event, mold contamination should be expected, and specific steps are needed to clean and restore the home. Basic cleaning and drying information is presented in the FEMA Recovery Advisory Initial Restoration for Flooded Buildings (FEMA 549, 2005), which specifies five steps for post-flood building restoration, including (1) air out, (2) move out, (3) tear out, (4) clean out, and (5) dry out. This Fact Sheet builds on the last two of these steps and assumes that the majority of the muck-out and gutting process has been completed and the home is ready for cleaning and drying. Key Issues • Floodwaters carry a variety of contaminants such as bacteria, oil, heavy metals, and pesticides. While first responders’ initial evaluations of Hurricane Sandy floodwaters indicated that exposure to such items are below current limits for safe occupancy, proper cleaning and preparation for rebuilding is critical to protect workers and occupants from both short-term hazards and long-term risk. • Other hazards are present in addition to the substances brought in with the floodwaters, especially in homes that were not dried out within a week of the flooding. Safety issues related to wet mechanical and electrical systems, exposure to lead and asbestos released from building materials, and mold growth need to be addressed. • Mold is a serious health hazard if the home is reoccupied without proper cleaning. Although a variety of products and techniques can reduce and control mold, the cleaning and drying process described in this Fact Sheet also helps to remove other floodwater contaminants. Personal Safety Flooded buildings can pose a number of health and safety risks, for both individuals who wish to maintain occupancy and those who work to repair them. Eliminating hazards is the best way to protect occupants and workers; however, until conditions can be returned to normal, anyone working in a flooded building should use appropriate personal safety equipment and take appropriate safety precautions.

Hoarder Symptoms #HereToHelp!

2/7/2020 (Permalink)

A living room of a house that has mountains of trash & miscellaneous items it is a hoarder house the SERVPRO logo is top Call SERVPRO of River Oaks anytime at 713-666-9222

Each hoarding situation is different:

The way they started hoarding, the items they collect, the reasoning behind it, the conditions it is in.

Because each situation is different we handle each case on a case by case scenario. A hoarder home is one of the most difficult types of jobs to handle. Not only do we need to make sure that the contents are packed and boxed in order for us to do our job (handle the water damage/fire) but we also have to be mindful that these contents more than likely holds significant value to our customer.

How does one get into the situation where their home is completely full of contents and they are to the extreme buried alive?

Obsessive-Compulsive Disorder (OCD)

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value. The behavior usually has deleterious effects—emotional, physical, social, financial, and even legal—for a hoarder and family members.

For those who hoard, the quantity of their collected items sets them apart from other people. Commonly hoarded items may be newspapers, magazines, paper and plastic bags, cardboard boxes, photographs, household supplies, food, and clothing.

 Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

SYMPTOMS AND BEHAVIOR

Someone who hoards may exhibit the following:

  • Inability to throw away possessions
  • Severe anxiety when attempting to discard items
  • Great difficulty categorizing or organizing possessions
  • Indecision about what to keep or where to put things
  • Distress, such as feeling overwhelmed or embarrassed by possessions
  • Suspicion of other people touching items
  • Obsessive thoughts and actions: fear of running out of an item or of needing it in the future; checking the trash for accidentally discarded objects
  • Functional impairments, including loss of living space, social isolation, family or marital discord, financial difficulties, health hazards

I know that embarrassment can keep people from seeking help but REGARDLESS OF THE REASONING WE ARE HERE TO HELP.

Warped Wood

1/22/2020 (Permalink)

All severely warped wood (particularly flooring), rotting wood and wood that has developed mold/mildew problems will need to be replaced. Pry apart damaged boards and thoroughly clean beneath them before replacing them. And if the wood is a structural component of your house, you must be very careful when replacing it so that the structure has the right support during and after the water damage repair project.

Install new, sealed floors

From wet carpets to swollen floorboards, it’s often evident when water has damaged your floor but if you aren’t sure, it’s important to check immediately in case moisture has become trapped underneath. Note that underlayment and padding are particularly susceptible to water damage and must usually be removed. However, this also presents an opportunity to install new, waterproof flooring in the area. Ceramic tile, high-end vinyl and certain engineered wood materials can all help protect floors against future water damage repair.

Water Heater Failure

1/22/2020 (Permalink)

There are multiple ways that hot water heaters can leak.  If water is spraying or flooding from the pipes, there is likely a leak where the pipes are soldered or a rusted-out fitting that is near the hot water tank. If it is leaking from the tank itself, your tank could be corroded and may need replacing.

If water is dripping or pooling from the heater itself, it could potentially be coming from the pressure release valve. This valve is designed to leak water when it senses excess pressure from the pipes. If the valve isn’t faulty, the problem likely stems from the water pressure settings in your home or the temperature being set too high. When dealing with leaks from the hot water tank, it is important to remember that the water that comes out of the heater could be hot enough to scald skin.

A hot water heater can also fail, immediately leaking 120 gallons on your basement floor and continuously leaking on the floor of your basement.  Be sure to replace the anode rod regularly and maintain your hot water heater to prevent against these types of leaks.