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What SERVPRO of River Oaks Does For Mold Remediation in your River Oaks Home/Business

3/25/2021 (Permalink)

A SERVPRO employee with his back faced away and a green vest on that says SERVPRO on the back Call SERVPRO of River Oaks today for mold remediation! 713-666-9222

When mold develops in your house, you need two things – remediation and reassurance that the actions taken are sufficient to nullify the issue. SERVPRO takes a systemic approach to ensure a thorough mold removal process and to reassure Jacksonville homeowners. 

How do we ensure mold removal restores our River Oaks property to preloss state?    

The process may involve several steps. Our SERVPRO technicians focus on a couple of areas like:

  • Inspection and assessment of mold damage
  • Mold Containment
  • Removal of mold and mold-Infested materials
  • Air Filtration
  • Cleaning Contents and other materials

In most cases, when you seek help because of mold in  your River Oaks Home, you have noticed some signs such as patches or spots on surfaces, or there is a whiff of musty odor in your property. However, these signs rarely reveal the whole picture because mold tends to develop in hidden sections of the house. Our technicians can help perform additional tests, including drilling inspection holes on ceilings or walls and lifting covers such as carpets to establish how far the problem spreads around the house.

What sort of containment is done when mold is discovered?

Containment mostly helps prevent mold debris from spreading all over the property. Our SERVPRO technicians set up containment barriers using 6-mil plastic sheets, poles, and grip disks. Limiting further mold growth by applying biocides to vulnerable surfaces can also count as a form of containment.

Running air filtration devices helps remove moldy residues from the air. We also use the devices to create negative air pressure in the contained area, thus ensuring residues do not spread. With proper containment, demolition of affected materials and cleaning can run smoothly without affecting the rest of the house. 

When you need mold problems in your River Oaks home resolved, SERVPRO of River Oaks is ready to help. Call us at (713) 666-9222. We're Faster To Any Size Disaster.

Can I Eliminate Mold From My Home?

3/25/2021 (Permalink)

A woman looking at mold on her wall with a disappointing look Call SERVPRO of River Oaks today at 713-666-9222!

Mold development in your River Oaks property is not something to look forward to since people can interpret it as neglect. Mold is also associated with health effects. Perhaps the biggest concern is how stubborn such infestations can be, reappearing a few weeks or months after removal, if not done correctly.

What steps play a crucial role in resolving mold damage ?

  • Establishing the root cause of the infestation
  • Full remediation of affected materials
  • Removal of airborne mold debris

For mold to develop in a property, a couple of factors are necessary, including the availability of organic food source and moisture. Since almost any organic material can serve as a nutrient, moisture is the main trigger. Unless there is a water spill incident, our SERVPRO technicians inspect your property to establish and fix possible sources of moisture. Typical sources include:

  • High humidity in the air from insufficient cooling of the interior
  • Unresolved or hidden water leaks
  • Steam from the shower and other places

How should I deal with moldy materials?

The remedial action chosen depends on the type of material and level of infestation. For heavily infested porous materials such as carpets, insulation, drywall, or fabrics, removing the affected material is the appropriate action since the root-like mold hyphae penetrate beyond the surface, making it hard to remove mold entirely by cleaning. Regardless, mold remediation is just that. It is not possible to eliminate ALL mold and spores from a home with a treatment.

For non-porous surfaces, our SERVPRO technicians use various cleaning approaches, including HEPA vacuuming and damp wiping the infested areas. Semi porous materials require elaborate cleaning processes such as brushing, sanding, wire brushing, or specialized cleaning, such as soda blasting.

Killing spores is also crucial for longer-term results. Our crews use antifungal products with antimicrobial properties to achieve this goal. Some of the spores and other mold debris disturbed during cleaning are suspended in the air, meaning they can settle back on cleaned areas. We run air filtration devices (AFD) with HEPA filters to remove the particulate matter.

Mold infestations are manageable. Call SERVPRO of River Oaks at (713) 666-9222 to help restore your property to its preloss state

Commercial Biohazard

3/25/2021 (Permalink)

SERVPRO here to help photo with orange letters Call SERVPRO of River Oaks today at 713-666-9222!

Biohazard is an umbrella term for biological materials that are a threat to living organisms. If you own or manage a River Oaks commercial property, biohazards can pose serious harm. Not just to you, but anyone who frequents your establishment. Biohazards could show up almost anywhere. If you have commercial property it is extremely important to be cautious of this threat. However, some people may not know everything that the word biohazard encompasses and how to clean it up. It covers numerous materials. There are even levels of biohazard, each one presenting different threats.

Examples of Biohazard

There are different kinds of biohazard. It is possible that some of these examples will never present themselves in your building. Of course, that does not mean you are safe from harmful materials. Blood is a huge biohazard risk. This also includes anything that has come into contact with blood, or other bodily fluids. bloodbourn  pathogens and fluids can lead to disease if they come into contact with someone. Animal bedding and animal waste are also threats. This is especially true if the animal is sick in anyway. Microbiological waste is another example of biohazard. Of course, this kind of threat is more common in labs. A threat that is common in medical settings is sharps waste. This includes needles, glass slides, and scalpels.

While your River Oaks commercial property may not be exposed to as many biohazards as other places, it is still exposed. It may not be obvious, but biohazards will be a threat no matter what.  SERVPRO of River Oaks can clean it up safely and efficiently.

Levels of Biohazard

There are numerous levels of biohazard, four to be exact, with different threats. Level one includes E. Coli, Bacillus subtilis, and more. These materials are just a minimal threat to people and the environment. Level two includes HIV, Hepatitis B, and Salmonella. These have the possibility to make people extremely sick. Level two biohazards are contracted through contact with any infected materials or items. Level three includes tuberculosis and other airborne pathogens. They expose people to serious illnesses. Level four biohazards pose the highest threat levels. The diseases they cause have no treatments, and could even be life threatening. This includes the Ebola and Lassa viruses. For threats of this nature it is recommended to contact your nearest EPA office for help.

What Do You Do About Them

If there is biohazard exposure in your River Oaks commercial property you may have no idea what to do. It needs to be cleaned immediately, but most levels require specialty cleaning services. These services are trained to get rid of the problem quickly and efficiently. However, if you have no experience with this, you might not know who to call. SERVPRO of River Oaks comply s with health regulations and possess all of the equipment needed for safe disposal. We will decontaminate your building in the event of trauma, chemical spills, sewage backups, hoarding, and more. When it comes to biohazard, the substances must be cleaned up properly to prevent serious health risks. SERVPRO of River Oaks will make sure this gets done so your building can go back to normal.

Misconceptions Of Property Damage

3/25/2021 (Permalink)

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of River Oaks professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is cheaper than restoring.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of River Oaks professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of River Oaks professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time.  SERVPRO of River Oaks restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 713-666-9222.

Why Does Fire Damage Recovery Focus On Cleaning?

3/25/2021 (Permalink)

Cleaning might seem like a commonsense activity that most people learned how to competently do as youngsters to contribute to their home and community. The positive attitude and energy you as a homeowner might want to bring to fire loss recovery are admirable. Still, it is likely not enough to avoid inadvertent mistakes that could permanently damage your River Oaks home or put you or your family in danger. Professional fire damage restorers break the cleaning process down, using research-based scientific approaches to eliminate fire residues safely and for good.

Why Does Fire Damage Recovery Focus On Cleaning?

You might wonder why compromised structures and soot-covered contents are not demolished and thrown out when you view the aftermath of fire damage to you River Oaks home. Although it might seem like an expeditious solution, it is costly in both terms of the money needed to purchase rebuilding materials and the loss of your beloved and familiar personal furnishings, household goods, and personal possessions. We apply the principles and elements of cleaning to restore materials and contents at a fraction of the cost while causing much less disruption.

What Are the Principles of Cleaning As Applied to Smoke and Soot Damaged Materials?
The aim of restoration through cleaning is to bring the materials back to the function and appearance they exhibited before the fire loss. To achieve this result, SERVPRO employees move through the following protocols:

    •    Inspecting all spaces in your home affected by smoke and soot to locate the residues, commencing the inspection at the ignition site, and moving out throughout the structure.
    •    Evaluating the residues knowing that different conditions and fuel sources during the fire cause the soot characteristics to vary.
    •    Making preliminary recommendations for effective cleaning methods and products for the different residues encountered.
    •    Examining the surfaces affected. The types of material and their condition narrows the choice of cleaning products and methods. If a surface is not durable enough to withstand a particular method or cleaner, adaptations can be made. Some materials cannot be restored using this analysis. We communicate this to you and your insurance company to consider further options.
    •    Employing dry and wet cleaning methods to loosen, dislodge, and remove the residues.
    •    Dry methods are primarily mechanical -- brushing, during vacuuming, lifting with chemical sponges.
    •    Wet methods use water or oil-based solutions to suspend or emulsify the residues before rinsing and wiping away.
    •    Disposing of residues, which, depending on the characteristics of the soil, might require following hazardous waste procedures.

What Are the Elements of Cleaning As Understood by Fire Damage Removal Experts?

The elements of cleaning focus on the wet and dry cleaning methods mentioned above, using best practices to manipulate conditions within the restorer’s control to increase the efficacy of the process. We consider the following variables to achieve successful outcomes:

Temperature
Raising the temperature increases the speed of our proprietary products’ chemical reactions. We add heat based on the particular product and the capacity of the material cleaned to withstand it.

Agitation
Disrupting the bond between the residue and the surface to which it adheres is possible by a range of physical means using various tools and equipment. We spread cleaning products in this manner also:

    •    Scrubbing
    •    Rubbing
    •    Brushing
    •    Water and air pressure
    •    Ultrasonic vibrations

Chemical action
A keen knowledge of the expected actions and reactions between our professional-grade products and the residues we seek to remove is essential. We break the bond between soot and surface by choosing products based on their ability to do the following to the adhered residues:

    •    Dissolve
    •    Emulsify
    •    Bleach
    •    Oxidize
    •    Alter pH
    •    Digest

Time
The desired outcomes often do not occur immediately. Our technicians utilize scientifically established dwell time windows to give products and ancillary elements a chance to work. We monitor the effect on the surface to ensure avoiding secondary damage.

What Kind of Training Do SERVPRO Crews Receive to Become Proficient in the Application of the Principles and Elements of Cleaning?

Our owners and employees all take advantage of the comprehensive knowledge base provided by the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC is an international standard-setting organization that continually evolves and improves the best practices used by leading restoration professionals. We stress adherence to these practices to lend consistency to our efforts, striving at all times to use our skills, products, and equipment to reach the point where you and your family feel safe, comfortable, and secure, “Like it never even happened.”

The committed work team at SERVPRO of River Oaks dedicates their efforts to restoring your home and possessions after the devastation of a household fire. Call us at (713) 666-9222 for a consultation about your options.

Why Trust SERVPRO?

3/11/2021 (Permalink)

Why trust SERVPRO? Four reasons SERVPRO of River Oaks is a top choice for residential and commercial disaster recovery services in the area.

Texas experiences more natural disasters than any other state in the U.S., racking up a heart-breaking $14 billion a year in property damage on average. However, those numbers would be much higher if not for the efforts of local disaster recovery teams. 

Whether it be a hurricane, tornado, fire, or otherwise, when disaster strikes in the River Oaks area, SERVPRO is the go-to contractor for commercial disaster recovery services. Their disaster recovery team consists of the best of the best in the restoration industry. All their contractors have the hands-on experience and training to minimize loss and ensure the fastest restoration possible. 

Why Trust SERVPRO's Disaster Recovery Teams

 #1:  Client-Focused Professionals

From the initial phone call to the completion of a project, SERVPRO of River Oaks adheres to strict company policies regarding client relations. These policies center on treating all clients with respect and noting client needs to ensure that jobs are executed in a way that reassures those involved. 

This personalized approach comes from an overall commitment to serving clients rather than simply earning business. SERVPRO team members truly care about the Hurst community because they live here too, and if there's any time community-minded workers matter, it's after a natural disaster.

#2: Extensive Experience

With over 20 years in the business, SERVPRO’s disaster recovery team has the experience to handle the aftermath of any natural disaster. 

Their professionals undergo continual training to stay current on the latest restoration techniques and are certified by the Institute of Inspection Cleaning and Restoration (IICR). All their large commercial disaster restoration projects are overseen by a veteran commercial operations manager to ensure seamless communication and superior results. 

#3: Adaptable Teams and Technology

SERVPRO of River Oaks can handle disasters of all sizes and types. While they are a local company, they are also a large national franchise. That gives them the unique combination of local knowledge and commitment coupled with the equipment and resources of a massive corporation. 

They offer comprehensive disaster recovery services, with the tools and expertise to offer everything from water removal and mold remediation to smoke damage restoration. That adaptability prevents the need to hire multiple contractors for one project, decreasing the chances of a problem arising. 

#4: A Reputation for Excellence

SERVPRO’s 20 years in operation has awarded them more than just extensive experience in the disaster recovery field. It has also graced them with a long list of satisfied clients. They have a local reputation for solid and effective work, personalized services, impeccable attention to detail, honesty, and transparency.

Their reputation spreads beyond just word-of-mouth referrals, too. They have an A+ rating with the BBB and a five-star rating on Yelp, Google, HomeAdvisor, and Facebook. That’s on top of the many glowing customer testimonials on their website.

About SERVPRO

SERVPRO of River Oaks is a local industry leader in disaster recovery, serving businesses, hotels, property managers, municipalities, the military, and more. Their recovery team is available 24 hours a day, seven days a week, 365 days a year, including holidays. 

For more information on their disaster recovery service in the Houston area or to set up a response plan, call today at (713) 666-9222 for a fast, free quote.

Why SERVPRO Is The Number 1 Choice For Restoration in Houston, TX

3/11/2021 (Permalink)

Blog Summary: If your home has been damaged by water, fire, or mold, SERVPRO is the best choice for professional cleaning in Houston, TX to get your property back to normal as quickly as possible. With a professional team, the latest equipment and techniques, and fast 24-hour service, their customers have overwhelmingly positive reviews.

Disasters come in many forms. In Texas, homeowners and businesses regularly experience water damage from floods, hurricanes, tornadoes, and other powerful storms. And fires occur nearly every seven minutes somewhere in the state. 

Why SERVPRO Is the Best Choice for Water Cleanup

Whether the water comes from a flood, a busted pipe, or a leaky roof, water can cause serious damage to a building – and to the health of the people inside. Within days, unwelcome water and moisture can cause rapid mold growth, destroy floors and furnishings, and create an unhealthy environment.

Although there are many water restoration companies, few can match SERVPRO’s experience and expertise in water removal, flood cleanup, and expertly restoring the building to pre-disaster condition. When responding to residential or commercial water damage, the SERVPRO team will:

  • Inspect the property thoroughly to determine the scale of water damage
  • Use industrial vacuums and pumps for water removal
  • Employ powerful fans and dehumidifiers to dry the property
  • Sanitize the building and remove odors with professional cleaning equipment
  • Restore and repair areas impacted by water damage 

SERVPRO understands that flooding and water damage can happen at any time, so their emergency service is available 24 hours a day and seven days a week – even on holidays.

Why SERVPRO Is the No. 1 Company for Expert Mold Removal

Mold growth is a common—and serious—problem following a flood or leak. SERVPRO, one of the leading mold remediation companies in Houston, TX, has vast experience eliminating harmful mold before it causes health effects or structural issues. When the SERVPRO team arrives on the scene, they will:

  • Identify and remove the water that’s allowing mold growth
  • Find any area impacted by mold
  • Eliminate mold from all surfaces
  • Utilize a powerful air filtration system to suck up mold spores
  • Clean and sanitize the mold-impacted surfaces, material, carpets, and furniture
  • Repair and restore areas damaged by mold 

Mold is a difficult and persistent problem that needs professional attention to eradicate. SERVPRO’s restoration specialists are highly trained and complete continuing education to stay up to date on the most effective techniques for mold removal and fire and water restoration. 

Why SERVPRO Is the Top Pick for Fire Restoration

SERVPRO differs from other fire restoration companies by embracing a philosophy of restoring, rather than replacing, a building damaged by fire. Their team can arrive immediately after a fire to begin work. SERVPRO’s fire damage restoration service includes:

  • Building inspection to assess the extent of the damage
  • Board-up and tarp service to prevent further damage
  • Water removal from firefighting efforts
  • Elimination of smoke and soot
  • Cleaning and sanitizing with industrial scrubbers
  • Restoring and repairing the building to pre-fire condition

Why SERVPRO Is the Best Cleaning Service in Houston, TX

SERVPRO cleaning specialists are certified to take on any challenge, from sanitizing a home’s carpet and upholstery to air duct cleaning service. The company also has expertise in tackling biohazard spills and COVID-19 sanitization issues. SERVPRO can professionally clean any surface or material—whether in an emergency or a routine deep clean.

Locally owned and operated, SERVPRO is Texas’ leading residential and commercial water, mold, and fire restoration company. For immediate help following a disaster, contact SERVPRO, located at 3015 west street, at 713-666-9222.

Call Us When Disaster Strikes Your Houston Home!

3/11/2021 (Permalink)

With decades of experience across the restoration services that we offer, we know how to help when every minute counts. We have ready trailers and service vehicles prepared to roll out from our SERVPRO facility 24/7 to address the harsh effects of water, fire, storm, and mold losses. We have trained professionals to handle more specific recovery niches like air duct cleaning, biohazard cleaning, abatement, and reconstruction efforts. These talents, aiding in every facet of our customers' work, improve our efficiency and effectiveness in your home or business.

Storm


Storm damage in Texas homes is a common situation that our SERVPRO Professionals must address. Texas is susceptible to severe storms from both the Atlantic Ocean and the Gulf of Mexico. Properties in this midsection must remain prepared for inevitable run-ins with hurricanes, tropical storms, tornadoes, damaging winds other harmful conditions. Our ability to handle these situations is partly due to our commitment to the training and growth of our specialists, ensuring that each loss incidents gets technicians that can:

• Extract and dry up floodwater (WRT – Water Restoration Technician)
• Clean contaminated areas where they exist (Biohazard Cleaning)
• Deploy air movers and dehumidifiers for effective drying solutions (ASD – Applied Structural Drying)
• Clean Carpets and other flooring types (CCT – Carpet Cleaning Technician)
• Prevent microbial growth or address present colonization (AMRT – Applied Microbial Remediation Technician)

The other aspect that has allowed our disaster relief team to become so successful in the North Texas area is our commitment to having the top-tier equipment that gets the job done quickly and correctly. We keep storm trucks stocked with a deep inventory of recovery and mitigation tools, including submersible pumps, engine-driven trash pumps, power washers, air movers, and dehumidifiers.

We can offer a full-service approach amid a crisis so that our customers do not have to waste time finding secondary contractors to handle other aspects of their recovery. We have the skilled professionals to perform board-up and tarping services for your residence amid flood penetration. We can also oversee full-scale reconstruction once mitigation completes in your Texas property.

Water


We know how easily water loss incidents can develop, and that's why training our restoration technicians in this niche is a constant and continual process. The science of restoring water damage in Bedford homes is evolving and consistently changing. So our professionals have to move along with it – putting these new practices and equipment into use to help our customers with the most efficient and practical approach. Our commitment to customer satisfaction and the outcome of your loss incidents goes far beyond our IICRC training.

Our restoration team has access to equipment and machines that far exceed the limitations of conventional recovery tools. The truck-mounted water extractors that our SERVPRO team uses, for example, can handle the removal of thousands of gallons of water every day. Combined with multiple other impressive equipment pieces, this vehicle sets our professionals apart in water damage restoration for the North Texas/HEB area.

We also have the capability of addressing the massive loss of water damage for commercial properties and houses. 33 years of industry experience and a roster that features Commercial Drying Specialists (CDS) and those with WRT and ASD endorsements, no job is too big or too complicated for our field technicians with the right approach, equipment, and attitude.

Fire


Our team is responsible for many structures in this area alone; the possibility of fire damage is a persistent threat. Knowing the best approach to handle these conditions hinges on the severity of the situation and what materials, surfaces, and contents have become affected. Our IICRC-Certified Fire & Smoke Restoration Technicians (FSRT) and those with additional training in odor control and upholstery/carpet cleaning have access to equipment that can help our team restore loss incidents quickly.

Much of our efficiency in fire recovery stems from these advanced and cutting-edge machines. Soot removal and cleaning, for example, often fall to a combination of specially-formulated cleaning agents and products with automated surface scrubbers that can eliminate residues on surfaces.

Every minute counts in fire restoration. Our technicians obtain IICRC certifications and train to understand how fire damage in Hurst homes and businesses spreads and the best approach to overcome the damages.

Mold


Before our certified AMRTs can set up containment barriers and begin the often-intricate process of mold remediation in your Houston home or business – our professionals must locate the source of the moisture and dampness. These conditions are likely to happen again without adequately identifying how the water damage facilitated mold growth.

Sometimes the humid conditions are enough to generate these hazardous circumstances, as interior humidity above 60% can mold growth on ceilings and other organic materials. The initial approach is to establish isolation zones using our powerful negative air machines in conjunction with physical plastic sheeting. Mold damage in Texas homes can spread quickly and harmfully without these containment barriers.

Suppose our technicians reach the situation in your Houston residence fast enough. In that case, many of the hosting materials can get repaired using sophisticated equipment like dry ice blasting machines and soda-blasting equipment. These approaches can remove mold debris without harming the surface and substrate.

Fort Worth is a highly active area of the country, and as such, the threats of emergencies and disasters never cease. You can count the swift response of SERVPRO of Houston team in a crisis. Give our professionals a call anytime that you need us at (713) 666-9222.

Questions To A Commercial Cleaning Service Company

2/8/2021 (Permalink)

The certified SERVPRO cleaned logo Call SERVPRO of River Oaks today for your commercial cleaning needs!

The Best Questions to Ask a Commercial Cleaning Service Company

Although hiring a commercial cleaning service can be a daunting task, if done right, you’ll end up with a cleaning company that will meet and exceed your expectations. Many people wonder how they should screen potential commercial cleaning companies, especially when looking for specialized services such as mold removal, commercial water damage cleanup, water removal, and air duct cleaning.

What to Ask a Commercial Cleaning Service 

Whether you need industrial cleaning, school cleaning, or office cleaning, the following questions will go a long way toward determining whether the cleaning company can provide your business with the services you need.

1. Are you CIMS certified?

Cleaning Industry Management Standard (CIMS) certification ensures that the company under consideration has a proven record of adhering to industry best practices that deliver effective, consistent, and responsive cleaning. A company with this certification is committed to the industry and meets the highest standards—it’s almost a guarantee of excellence.

2. What training do you offer your employees?

The cleaning service's employees must be able to deliver the excellent service your business needs. For this to happen, employees need training explicitly geared toward the kind and level of commercial cleaning services your business requires.

3. How long have you been in business?

Besides having employees with the right level of expertise, the cleaning company must also have adequate experience. One way to predict the kind of service the company will offer is to look at its services in the past. Typically, experienced companies tend to be much better at what they do.

4. What accounts do you service with a business that closely resembles mine?

You ideally want a commercial cleaning company with experience working with other, similar business properties because this will help them get a better idea of the kind of customized commercial cleaning services needed.

5. What quality control checks do you use to ensure reliability?

The best commercial cleaning services use janitorial inspections to ensure quality control and employ reporting software and apps to communicate their results quickly and efficiently. This practice ensures that you regularly receive reports and updates to help resolve any possible issues that may arise.

6. Will the same employee or employees continually service my facility? What is your employee turnover percentage?

The best commercial cleaning companies hire and retain good employees. Having a consistent set of long-term cleaners is ideal since the team becomes aware of your establishment's requirements and understands your facility. 

Turnover percentage can also help you determine the level of continuity. While turnover percentages tend to be higher in low-paying service jobs, certain companies have adapted systems and practices that retain their key staff and lower their turnover percentages. Consider asking your potential cleaning service company what strategies it has adapted to ensure it retains its best employees.

7. How do you screen your employees?

Reliable companies work with reliable employees and have recruitment processes that ensure they only hire the right people. Some companies include personality tests in their recruitment process. Others verify references, police records, and previous employment. A cleaning service with a reliable screening process will protect your business, employees, and facility.

Any More Questions?

The number of questions to ask when looking for a commercial cleaning service is almost limitless. However, the above questions should help you get headed in the right direction and streamline the decision-making process. When it comes to commercial cleaning companies in Houston, SERVPRO is an industry leader.

Why SERVPRO?

SERVPRO is an all-in-one commercial cleaning and restoration company that has served Bedford since 1967. They are a licensed, insured, and certified option with rigorous hiring standards and a positive feedback profile in Texas.

For more information about commercial cleaning, contact SERVPRO of River Oaks.

Water Damage Tips!

1/25/2021 (Permalink)

a room with big windows and water covering the floor with the SERVPRO logo at the bottom Call SERVPRO of River Oaks today at 713-666-9222!

Summary: SERVPRO of River Oaks stresses the importance of prioritizing safety when dealing with a water damage emergency.

When a home or business owner is confronted with a large-scale water damage incident, it is vital to prioritize the safety of families, employees, customers, and other individuals. SERVPRO of River Oaks is sharing 7 safety tips to help people navigate the aftermath of a water damage emergency. These safety tips are applicable for residential or commercial water damage that is internally sourced from a leaky faucet, a cracked water pipe, or a broken water heater. Water damage resulting from a natural disaster such as a flood, tornado, or hurricane has a set of issues that go beyond the extent of an internally sourced water damage situation.

Tip #1: Stay calm. Do not panic.

Water damage to a home or business is stressful, especially if the water damages expensive furniture, ruins family heirlooms, destroys valuable inventory, or requires the property to be evacuated for a period of days or even weeks. Trained, experienced professionals take care of water damage emergencies every day, and they eliminate a large portion of the stress and anxiety. Skilled restoration experts do a thorough job in a timely fashion, so people do not have to worry.

Tip #2: Identify and eliminate electrical hazards.

A flooded house presents a challenge to the homeowner. Floor covering can be replaced, upholstery can be cleaned, and baseboards can be repainted. Electrocution, however, can be fatal.

The first concern is always personal safety, even before identifying the source of the flooding and shutting off the water. If the flooding is extensive, electrical shock is always a concern. Avoid stepping in the water until sources of potential electrical shock have been identified and resolved. Appliances and extension cords in the water are particularly dangerous. Be safe. Shut off the power from outside the home or commercial building. A water damage issue could turn into a fire hazard if electrical appliances are exposed to water.

Tip #3: Identify any chemical or sanitation hazards before entering the residence or building.

Strong smells, burning and itching eyes, or skin irritation may be indicators that the water may have come into contact with activated chemicals. Carefully do a smell test. Is the liquid on the floor more than water? Is it contaminated with raw sewage? It is unsanitary to track raw sewage throughout the entire house in the search for the water leak. What may have been a relatively simple clean up could be expanded to include the whole house.

Tip #4: Avoid slipping and falling.

Watch out for slippery surfaces. Wet floors can be exceedingly slippery, so hold on to cabinets or furniture when walking on slick kitchen or bathroom floors. Wear shoes or boots that provide stability and reduce the possibility of slipping and falling. It is better to keep shoes on while walking through the flooded areas to prevent slipping and to protect the feet from injury.

Tip #5: Use a flashlight when walking through areas that are dark or dimly lit.

If the flooding was so extensive that the electricity needed to be turned off, use a flashlight to illuminate the home. Proper lighting improves balance and stability. Groping around in the dark can lead to head and hand injuries. Further safety hazards can be created if furniture is turned over or glass is broken.

Tip #6: Wear rubber gloves and other protective clothing, if possible.

Wearing rubber gloves, protective eyewear, sturdy shoes or boots, and a mask or respirator are advisable if at all possible. If the leak has persisted over an extended period of time, mold, mildew, and bacteria may have had time to grow. Mold exposure can cause health effects. Also, the liquid on the floor and carpet may be contaminated with raw sewage. Chemicals may have mixed with the water and may have become activated, toxifying the air and the water. Any exposure to these contaminants could be hazardous or even deadly.

Tip #7: Avoid lifting heavy items.

Water-logged pillows, cushions, clothing, carpet, and padding are very heavy. Be careful walking across slippery surfaces. Carrying a heavy load or slipping unexpectedly can wrench the back or cause other injuries.

If the situation is severe and the environment is hazardous, the safest course of action may be to shut off the electricity and water, call the water damage specialists, and wait. Each crisis is unique and carries its own set of safety hazards. Immediate response from a water damage specialist is essential because much of the damage is done in the first few hours of the incident. Getting a trained technician with the best equipment on the scene as soon as possible is always a best-case scenario in a worst-case situation.