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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Workspace Cleanliness Is Important!

9/2/2020 (Permalink)

Is productivity in your office on a downward slide and you can’t figure out why? Maybe your team members are getting sick, and have headaches and allergies that are unexplained? Then it may be the cleanliness of your workspace. You may have a company come in every evening to take out the trash and vacuum, but do they really get down and dirty? How long has it been since your lobby chairs have been cleaned? What about your cubicle walls?

If you can’t answer these questions, then give us a call today! We can sanitize and make your workspace spic and span again so it can raise productivity and promote a happier, healthier workplace. We can even do it overnight and on the weekends, so we don’t disturb your productivity.

So, for all your business cleaning needs, give us a call today at 713-666-9222!

Use Generators/Electrical Equipment SAFELY!

6/26/2020 (Permalink)

A picture of an orange and black generator with the SERVPRO logo in the middle Call SERVPRO of River Oaks today at 713-666-9222!

Use generators and other electrical equipment safely.

  • Talk to your utility company about using electrical equipment, including power generators. Be aware that it is against the law and a violation of electrical codes to connect generators to your home’s electrical circuits without the approved, automatic-interrupt devices. If a generator is on line when electrical service is restored, it can become a major fire hazard. In addition, the improper connection of a generator to your home’s electrical circuits may endanger line workers helping to restore power in your area.
  • All electrical equipment and appliances must be completely dry before returning them to service. Have a certified electrician check these items if there is any question. For more information, see Protect Yourself and Others From Electrical Hazards After a Disaster.
  • Never use a generator, pressure washer, or any gasoline-powered engine inside your home, basement, or garage or less than 20 feet from any window, door, or vent. Visit Preventing Carbon Monoxide Poisoning After an Emergency for more information

Steps To Cleaning Furniture

6/11/2020 (Permalink)

A dark colored ouch with a wet stain in the middle and the SERVPRO logo Call SERVPRO of River Oaks today at 713-666-9222!

Furniture

Take furniture outdoors to clean.

  • Brush off mud. All parts (drawers, doors, etc.) should be removed. Remove or cut a hole in the back to push out stuck drawers and doors. Discard flooded padding.
  • Use commercial furniture-cleaning products designed for the type of material. Do not refinish or wax until thoroughly dry.
  • Dry slowly out of direct sunlight because sun will warp furniture. It may take several weeks to several months to dry.

Preventing Mold

Aggressively control mold in the weeks and months after the flood.

  • When power is available, continuously use air conditioning (or heat in winter) plus a dehumidifier, if possible, to remove humidity.
  • In an unair-conditioned home, open windows and use fans to circulate air.
  • Turn on electric lights in closets, and leave doors open to facilitate drying.
  • Try to reduce activities that add moisture to the indoor air, and use exhaust fans when cooking and bathing.

Simple Flood Fixes

6/11/2020 (Permalink)

The top of a building or house with a white rain gutter coming dow and the SERVPRO logo in the middle When disaster strikes call SERVPRO of River Oaks at 713-666-9222!

Flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

  1. Slope soil away from your home's foundation. Don’t forget to fill and slop soil under decks and porches.

    2. Water from your roof, downspouts, and eavestroughs can find its way to your home if they are clogged, leak, or don't carry water far enough from your home. Clean out eavestroughs and downspouts in the fall and spring. You can also use downspout extensions to carry water far enough away from your foundation as an effective flood control.

    3. Set up a downspout to empty into a rain barrel. Using rain barrels for rain water storage reduces the cost of watering shrubs, flowers, and vegetables.

    4. Plug holes or cracks in your eavestroughs, downspouts, downspout extensions and seal these with silicon caulk. Even a trickling leak can let plenty of water into your basement to become a mold problem.

    5. Look for holes or cracks in your foundation and completely fill these with vinyl concrete patching

Cleaning-Steps and Techniques

6/9/2020 (Permalink)

On the right side of the photo there is a red bucket with yellow gloves and other cleaning supplies inside and SERVPRO logo Call SERVPRO of River Oaks at 713-666-9222 TODAY!

Cleaning-Steps and Techniques 

Wear rubber boots, rubber gloves, and goggles during cleanup of affected area. • Remove and discard items that cannot be washed and disinfected (such as carpeting, carpet padding, rugs, upholstered furniture, foam-rubber items, books, wall coverings, and most paper products). • Remove and discard drywall and insulation that has been contaminated with sewage or flood waters. • Thoroughly clean all hard surfaces (such as flooring, concrete, molding, wood and metal furniture, countertops, appliances, sinks, and other plumbing fixtures) with hot water and laundry or dish detergent and disinfect with a solution of 1 cup of bleach to five gallons of water. • Steam clean all carpeting. • Help the drying process by using fans, air conditioning units, and dehumidifiers. • Have your onsite waste-water system professionally inspected and serviced if you suspect damage. • After completing the cleanup, wash your hands with soap and water. Use water that has been boiled for 1 minute (allow the water to cool before washing your hands). o Or you may use water that has been disinfected for personal hygiene use (solution of ? teaspoon of household bleach per 1 gallon of water). Let it stand for 30 minutes. If the water is cloudy, use a solution of ¼ teaspoon of household bleach per 1 gallon of water. • Wash all clothes worn during the cleanup in hot water and detergent. These clothes should be washed separately from uncontaminated clothes and linens. • Wash clothes and linens contaminated with flood or sewage water in hot water and detergent. It is recommended that a laundromat be used for washing large quantities of clothes and linens until your onsite waste-water system has been professionally inspected and serviced.

Steps To Use on Open Flooded Walls

6/9/2020 (Permalink)

A moldy white and green wall with the SERVPRO logo in the middle If your home or business has a flood call SERVPRO of River Oaks today!

Open flooded walls, even if they appear undamaged, to prevent mold, odor, and structural decay later.

  • Remove water from the structure as rapidly as possible. Ventilate.
  • Remove baseboards, and cut holes in wallboard to drain uninsulated walls.
  • Remove the interior surface of insulated walls to a point above water height. Discard flooded drywall.
  • Undamaged paneling may be propped open or reinstalled after cleaning.
  • Remove and discard all wet fibrous insulation.
  • Clean out mud. Wall studs and plates may be sprayed with disinfectant (1 cup bleach/gallon water) to kill any existing mold and fungi.
  • Speed dry with dehumidifiers and fans.
  • Leave walls open until they have thoroughly dried, which may take up to a month.
  • Select replacement materials that will withstand future floods (such as rigid foam insulation, removable wainscoting, ceramic tile, etc.)

SERVPRO of River Oaks is proudly GREEN!

3/25/2020 (Permalink)

A green background with a recycling symbol and trees above it and the SERVPRO logo in the middle Call SERVPRO of River Oaks TODAY!

Did you know that we are green? Not just our colors either! We are proud to offer special green products that are environmentally friendly, like our SERVPROXIDE! It’s one of our favorite products here at SERVPRO, and we want to tell you why!

It’s a disinfectant that’s got some serious powers. It can kill harmful bacteria, viruses, and mold leaving your home our business clean and sanitized. Because it’s such a good product, it helps us get you back into your home or business faster.

It’s EPA registered! I’m sure the question of “If it’s such a great product and can kill harmful bacteria, viruses, and mold how safe is it?” Well, SERVPROXIDE carries the lowest rating the EPA offers, making it completely safe for everyday use, and it’s safe for the environment, meaning that it’s 100% biodegradable.

It’s a no brainer as to why we use it, and using it makes us easily one of the best cleaning and restoration companies out there.

Biohazard Situations

3/23/2020 (Permalink)

A man with a white bio suit on and a gas mask holding up a sign that says biohazard and the SERVPRO logo at the top Call SERVPRO of River Oaks for your biohazard needs at 713-666-9222

There are some things you can't clean up alone.

While no one likes to think of their own home as a biohazard, in extreme circumstances it may be emotionally traumatizing or physically unwise to tackle a cleaning job by yourself. In these cases, you need to consider hiring a biohazard remediation company; specialists trained to remove sources of contamination and return a home to a safe state.

Not sure why you'd ever need to make this kind of call? Here are three situations that might require a biohazard cleaner.

Animal infestation

You might discover this while doing a home renovation, or after a disaster like a fire or flood. It could be anything, such as a family of raccoons in your attic or a colony of mice living under your floorboards or in your ceiling. If enough animals are present or if they've lived in the space long enough, you may have a biohazard, which is defined as the presence of any biological substance which poses a threat to human or animal health. In this case, the animals will have deposited feces and possibly blood throughout the structure of your home, in addition to the bodies of deceased pack members. Cleaning up this kind of mess yourself puts you at risk for contracting a serious illness, such as hookworm or cryptosporidiosis.

Hoarding

As recent reality television programs delight in showing viewers, hoarding items in a home is not uncommon. If you or someone you know is a hoarder, you may need to assist in removing excess items from the home, which can be a major health hazard. Often, this is because hoarders neglect basic cleanliness in their homes, allowing sinks and toilets to become clogged and filthy. Garbage cans are never emptied, carpets are never vacuumed and food spills are never cleaned up. The result is a hazardous environment, one which you may not be able to fully clean on your own. Attempts to do so may spot-clean affected areas, but without the right products and experience you may not able to completely remediate the home.

Sewer backup

If the sewer line from your home to the municipal system backs up or overflows, you may want to call in a biohazard company. Waste matter in sewer lines -- everything from feces to urine to soiled toilet paper -- has the potential to carry disease, and when sewer water comes in contact with carpet or drywall the result is a sponge-like effect, where liquid and microorganisms are sucked up and trapped. Wading into this sewer water puts you at serious risk, and removing just the carpet or drywall may not address subfloor, framing or even foundation issues.

Blood Spills On Carpeted Floors

3/23/2020 (Permalink)

A carpet floor with blood spills on it and the SERVPRO logo at the top Call SERVPRO of River Oaks today! 713-666-9222

Blood Spills on Carpeted Floors

  • Steam Clean: Depending on the nature and size of the spill, it is advisable to perform a steam clean of the carpet. Steam cleaners will clean, remove debris, and sanitize carpeting more completely than conventional washing. Although there is some additional cost to steam cleaning, it is the best way to protect against bloodborne pathogens.
  • Change Carpet Tiles: Removable carpet tiles are a great way to protect against exposure to bloodborne pathogens. Carpet tiles are often less expensive than traditional carpet, and if a certain area becomes heavily soiled with blood they can easily be removed and replaced. If your organization is equipped with carpet tiles be sure to dispose of them properly after being saturated with blood or any other potentially infectious bodily fluid

We Are Cleaning EXPERTS!

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of River Oaks at (713)-666-9222

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Water Backups? No Problem!

3/9/2020 (Permalink)

A room that has flood water covering the floor and has a tv, chair, desk and lamp floating with the SERVPRO logo Give us a call! (713)-666-9222

What to do after a water backup occurs in your home

If you compare the frustrations of a flooded basement with those of a backed-up sewer, the sewer would probably win—by a nose!

Backups can occur for various reasons: pipe blockages, damaged sewer lines (especially in old homes), tree roots breaking into pipes…the list goes on.

Dealing with a backed-up sewer is not a pleasant task, given the stench and the matter that is potentially hazardous to your health. Sewage is comprised of both organic and inorganic matter, a mixture of water, human waste, mineral salts and garbage that can leak into the home when there is a problem with the underground plumbing designated to carry wastewater away.

SERVPRO of River Oaks is here to help with all your restoration needs! Give us a call at 713-666-9222!

SERVPRO Tips To Prevent Backups!

3/9/2020 (Permalink)

A kitchen double sink with a few sponges beside it Call SERVPRO of River Oaks for your Water Damaged needs! (713)-666-9222

How to prevent backups in your sewer lateral and in the city main

  • Properly dispose of grease. Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.
  • Properly dispose of paper products.Paper towels, disposable (and cloth) diapers, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the property owner's lateral as well as in the city main.
  • Periodically cut tree roots.If you have continuing problems with tree roots in your lateral, you may have to regularly have the roots cut by a professional.

Cleaning Flooded Buildings

3/3/2020 (Permalink)

A glass door with flood water filling up the building Call SERVPRO today!

This Fact Sheet was developed to help building owners, operators, contractors, and volunteer assistance groups deal with the challenges of working in structures that were not fully cleaned and dried shortly after the flooding. Remember that when first returning to a flood-damaged building, responders should follow the initial precautions and restoration steps detailed in the FEMA Recovery Advisory, The ABC’s of Returning to Flooded Buildings (Appendix E of FEMA 549, 2005). When a flooded home has not been cleaned and dried within a few weeks of the flood event, mold contamination should be expected, and specific steps are needed to clean and restore the home. Basic cleaning and drying information is presented in the FEMA Recovery Advisory Initial Restoration for Flooded Buildings (FEMA 549, 2005), which specifies five steps for post-flood building restoration, including (1) air out, (2) move out, (3) tear out, (4) clean out, and (5) dry out. This Fact Sheet builds on the last two of these steps and assumes that the majority of the muck-out and gutting process has been completed and the home is ready for cleaning and drying. Key Issues • Floodwaters carry a variety of contaminants such as bacteria, oil, heavy metals, and pesticides. While first responders’ initial evaluations of Hurricane Sandy floodwaters indicated that exposure to such items are below current limits for safe occupancy, proper cleaning and preparation for rebuilding is critical to protect workers and occupants from both short-term hazards and long-term risk. • Other hazards are present in addition to the substances brought in with the floodwaters, especially in homes that were not dried out within a week of the flooding. Safety issues related to wet mechanical and electrical systems, exposure to lead and asbestos released from building materials, and mold growth need to be addressed. • Mold is a serious health hazard if the home is reoccupied without proper cleaning. Although a variety of products and techniques can reduce and control mold, the cleaning and drying process described in this Fact Sheet also helps to remove other floodwater contaminants. Personal Safety Flooded buildings can pose a number of health and safety risks, for both individuals who wish to maintain occupancy and those who work to repair them. Eliminating hazards is the best way to protect occupants and workers; however, until conditions can be returned to normal, anyone working in a flooded building should use appropriate personal safety equipment and take appropriate safety precautions.

Hoarder Symptoms #HereToHelp!

2/7/2020 (Permalink)

A living room of a house that has mountains of trash & miscellaneous items it is a hoarder house the SERVPRO logo is top Call SERVPRO of River Oaks anytime at 713-666-9222

Each hoarding situation is different:

The way they started hoarding, the items they collect, the reasoning behind it, the conditions it is in.

Because each situation is different we handle each case on a case by case scenario. A hoarder home is one of the most difficult types of jobs to handle. Not only do we need to make sure that the contents are packed and boxed in order for us to do our job (handle the water damage/fire) but we also have to be mindful that these contents more than likely holds significant value to our customer.

How does one get into the situation where their home is completely full of contents and they are to the extreme buried alive?

Obsessive-Compulsive Disorder (OCD)

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value. The behavior usually has deleterious effects—emotional, physical, social, financial, and even legal—for a hoarder and family members.

For those who hoard, the quantity of their collected items sets them apart from other people. Commonly hoarded items may be newspapers, magazines, paper and plastic bags, cardboard boxes, photographs, household supplies, food, and clothing.

 Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

SYMPTOMS AND BEHAVIOR

Someone who hoards may exhibit the following:

  • Inability to throw away possessions
  • Severe anxiety when attempting to discard items
  • Great difficulty categorizing or organizing possessions
  • Indecision about what to keep or where to put things
  • Distress, such as feeling overwhelmed or embarrassed by possessions
  • Suspicion of other people touching items
  • Obsessive thoughts and actions: fear of running out of an item or of needing it in the future; checking the trash for accidentally discarded objects
  • Functional impairments, including loss of living space, social isolation, family or marital discord, financial difficulties, health hazards

I know that embarrassment can keep people from seeking help but REGARDLESS OF THE REASONING WE ARE HERE TO HELP.

Warped Wood

1/22/2020 (Permalink)

All severely warped wood (particularly flooring), rotting wood and wood that has developed mold/mildew problems will need to be replaced. Pry apart damaged boards and thoroughly clean beneath them before replacing them. And if the wood is a structural component of your house, you must be very careful when replacing it so that the structure has the right support during and after the water damage repair project.

Install new, sealed floors

From wet carpets to swollen floorboards, it’s often evident when water has damaged your floor but if you aren’t sure, it’s important to check immediately in case moisture has become trapped underneath. Note that underlayment and padding are particularly susceptible to water damage and must usually be removed. However, this also presents an opportunity to install new, waterproof flooring in the area. Ceramic tile, high-end vinyl and certain engineered wood materials can all help protect floors against future water damage repair.

Water Heater Failure

1/22/2020 (Permalink)

There are multiple ways that hot water heaters can leak.  If water is spraying or flooding from the pipes, there is likely a leak where the pipes are soldered or a rusted-out fitting that is near the hot water tank. If it is leaking from the tank itself, your tank could be corroded and may need replacing.

If water is dripping or pooling from the heater itself, it could potentially be coming from the pressure release valve. This valve is designed to leak water when it senses excess pressure from the pipes. If the valve isn’t faulty, the problem likely stems from the water pressure settings in your home or the temperature being set too high. When dealing with leaks from the hot water tank, it is important to remember that the water that comes out of the heater could be hot enough to scald skin.

A hot water heater can also fail, immediately leaking 120 gallons on your basement floor and continuously leaking on the floor of your basement.  Be sure to replace the anode rod regularly and maintain your hot water heater to prevent against these types of leaks.

Gradual Damage

1/21/2020 (Permalink)

Broken pipe and Water damage example

Another example is if something that happened gradually, like a broken pipe, or a broken water tank, or a washing machine breaks due to (unexpected) wear and tear. The actual pipe itself, or washing machine will not be covered. However, the resulting damage from the sudden breakage may be.

What does the term “Resulting Damage” mean in Insurance?

The resulting damage is a different than the initial damage. For example, if water damage resulting from a broken pipe, or appliance is listed in your wording as covered, then you may be compensated for a portion of the damages caused even though the deteriorated pipe replacement or a new appliance would not be covered. This is an example the cause of the damage not being covered, but the resulting damage being covered.

3 Types of Water

1/21/2020 (Permalink)

Once you’ve shut down the water source and electricity, you may be staring at puddles and wondering, “What now?” Now it’s time to assess and do water damage repair—and do it quickly! Wet materials start developing very serious problems like mold after around 24 hours. You don’t have time to wait.

Know the different types of water

Believe it or not, there are three types of water. The first type is “clean” water from rain, condensation, leaky pipes, and so on. It’s relatively harmless to clean it up yourself. The second type is gray water, slightly dirty water from dishwashers, washing machines, clean toilets, and so on. And it may have some contaminants. But you can clean it up yourself if you remove it carefully and with proper safety gear to protect yourself.

The third type is black water, such as sewage or serious flooding from nearby rivers, etc. This water contains waste, bacteria and other serious contaminants. Black water can cause very serious health problems, and you shouldn’t try to clean it up yourself. It’s time to contact the pros for home water damage repair

Mold Prevention Tips Anyone?

1/10/2020 (Permalink)

A big red circle with a diagonal line across with the word mold in all caps in the middle and the SERVPRO logo at the top. SERVPRO of River Oaks is here to help so call us at 713-666-9222

MOLD PREVENTION TIPS

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Add mold inhibitors to paints before painting.
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.
  • To learn more about preventing mold in your home, see the Environmental Protection Agency’s publication 

Be Safe, Save Anything You Can

1/10/2020 (Permalink)

Save Anything That You Can 

Once the building is secure and the water is switched off, you should try to save anything that isn’t yet damaged. Just remember to do this safely and leave any electrical equipment though. Things like furniture, any documents that you have around the office, and any paintings or pictures on the walls can be removed before they sustain any water damage. Bring these items outside and see if you can start drying them out. It’s likely that a lot of the items in the office will be damaged beyond repair but anything that you can rescue will save you a little bit of money when you’re refurbishing the office again. 

Call A Liquid Disposal Company 

For now, you’ve done everything that you can to limit the damage and start saving some items, now you need to start fixing the office up again. The first step is to get rid of all of that excess water so you need to call a company that deals with liquid waste removal from stormwater damage or burst pipes. They will be able to come in and start pumping all of that water out before it does any more damage to the building. The sooner you call them in to get rid of the water, the less damage will be done and the quicker you can start repairing the office and getting the business up and running again.

Hurricane Zone?

1/9/2020 (Permalink)

An aerial view of the earth with a big circle of white clouds spreading causing a hurricane, top center is the SERVPRO logo. Call SERVPRO of River Oaks today at 713-666-9222

If you know that you live in a hurricane prone area, you should make a hurricane evacuation plan ASAP as a precaution. Hurricanes are very unpredictable and you don’t want to be scrambling last minute to put together an evacuation plan if a hurricane is heading your way. Kathy Phillips, a Senior Underwriter at USAA, recommends creating a family evacuation plan that includes figuring out more than one escape route to your destination and calling ahead to shelters to make sure they can take your entire family, including pets. Part of your evacuation plan should also include telling family and friends where you’re heading, ensuring the cars are full of gas, and having extra cash on hand. You should have an emergency kit or two no matter where you live, but they are an absolute must if you live in an area frequented by hurricanes. “Don’t wait until the hurricane is at your door to figure out what you do,” Phillips says. You can either purchase a pre-made emergency kit (Phillips recommends the American Red Cross kits), but if you can also make your own. According to Phillips, your kit should include enough water for three days (one gallon per person per day), three days’ worth of non-perishable food items, necessary medications, important documents and paperwork, a regular first aid kit, flashlight, and either a weather radio or regular radio (make sure you have batteries for it, too!).

Timing is Everything!

1/9/2020 (Permalink)

When a hurricane is approximately 6 hours from arriving:

  • If you’re not in an area that is recommended for evacuation, plan to stay at home or where you are and let friends and family know where you are.
  • Close storm shutters, and stay away from windows. Flying glass from broken windows could injure you.
  • Turn your refrigerator or freezer to the coldest setting and open only when necessary. If you lose power, food will last longer. Keep a thermometer in the refrigerator to be able to check the food temperature when the power is restored.
  • Turn on your TV/radio, or check your city/county website every 30 minutes in order to get the latest weather updates and emergency instructions.

Survive DURING:

  • If told to evacuate, do so immediately. Do not drive around barricades.
  • If sheltering during high winds, go to a FEMA safe room, ICC 500 storm shelter, or a small, interior, windowless room or hallway on the lowest floor that is not subject to flooding.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.

Soot and Smoke Residue

1/8/2020 (Permalink)

What is in the Smoke Residue/Soot? All materials involved in a fire cause odors. Typically, soot is representative of what has burned, but may include byproducts that at first seem unrelated to the original material. For example, hydrogen cyanide is a byproduct of burning wool. When wood burns it can produce manganese and benzene. As many products as there are in the world, there are an equal number of byproducts produced in a fire. Each fire is different based on the contents of what has burned during the event. Organic and inorganic materials produce different types of smoke residue or soot. These residues may be present on surfaces that conservators may be tasked with treating. Burnt organic material produces soot that is hard to see and often has a very pungent odor. This is known as protein smoke. It can discolor paints and varnishes. Protein smoke can disperse over large areas and attach itself to everything. How the fire burns and how much moisture is in the air while the fire burns, plays a role in soot deposition on articles. The amount of moisture in the air is a key component in whether the smoke that is produced is wet or dry. There are several types of smoke or soot, which may be present on a surface that conservators might be tasked with treating: Wet Smoke—can present as a sticky residue or soot, and is often associated with a smoldering type of fire and often will have a strong odor. Dry Smoke—associated with a fast-burning fire and occurs at high temperatures. Protein—often present in soot, usually invisible, it can discolor paints and varnishes and often has a very pungent odor. Protein odors could be caused by food on the stove burning slowly or other sources. The slow burn allows the protein to disperse and attach itself to everything, producing a strong odor.

Aftermath of a Fire

1/8/2020 (Permalink)

After the Fire! Returning to Normal A fire will change your life in many ways. Knowing where to begin and who can help you is important. The U.S. Fire Administration hopes you find this information useful in your journey to return to normal. What to Expect A fire in a home can cause serious damage. The building and many of the things in your home may have been badly damaged by flames, heat, smoke and water. You will find that things the fire did not burn up are now ruined by smoke and soggy with water used to put out the flames. Anything that you want to save or reuse will need to be carefully cleaned. The firefighters may have cut holes in the walls of the building to look for any hidden flames. They may even have cut holes in the roof to let out the heat and smoke. Cleanup will take time and patience. If your home had a home fire sprinkler system, you will find little damage from flames, heat, smoke and water. If you plan to rebuild your home, now is the time to think about installing sprinklers.

SERVPRO Of River Oaks Is Here To Help

12/6/2019 (Permalink)

Nobody is prepared for a water damage in your home or business. Fortunately, SERVPRO of River Oaks is prepared and here 24/7 365. We’re faster to any size disaster, we can provide an immediate emergency response to help prevent secondary damage and mold. We’re highly trained water damage specialists with advanced training and expertise, not to mention the tremendous amount of hands on experience. We use advanced drying equipment and techniques. Our technicians extract standing water then dry out your property quickly and efficiently. We then finish our job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety. SERVPRO of River Oaks specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of River Oaks is always ready to serve you in all of your restoration needs

IMPORTANT Tips When In An Emergency House Fire!

12/5/2019 (Permalink)

A firefighter with a hat on next to a white truck and fire in the background and the SERVPRO logo at the top center Call SERVPRO of River Oaks today at 713-666-9222.

Things to do when in a house fire

*Leave valuables behind: When in a fire, never delay to find the best possible escape route from a burning house to find valuables. You could always notify the fire safety officers when they arrive of such valuables describing their last known location.

*Stop, Drop and Roll: If your clothes catches fire, do not run, simply drop to the floor and roll over your back to extinguish the fire. Always crawl and remain close to the ground to keep you away from the high temperature, and thick smoke from the fire. Stay low, until you escape the burning house.

*Cover your nose: Cover your nostril with a shirt or a damp towel during a house fire; this will prevent smoke from entering your lungs. Also cover the faces of children as much as possible, especially when helping out to get them to safety.

Lastly do not run into a room filled with smoke or flames, doing that means running into massive danger.

Smoke Alarm Safety

12/5/2019 (Permalink)

A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries).
  • Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake.

Smoke Alarm Safety for People with Access or Functional Needs

  • Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to instructions or voices of others.
  • Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.
  • Smoke alarms with a strobe light outside the home to catch the attention of neighbors, and emergency call systems for summoning help, are also available

Where Is Your Water Shut Off?

9/20/2019 (Permalink)

A pipe bursts in your home, flooding about half of your home. Do you know where your water shut-off valve is in your home? If you took more than thirty seconds to answer that, then it’s probably a good idea to locate it in the event of a water emergency. In fact, learning where your water shut off valve is, is just as important as knowing where your breaker box is. Usually, your water shut off valve is next to your meter which can either be outside, or it can be a basement (if you’re fortunate to have one here in Texas!). Make sure everyone in your family knows where it is, and how to turn it off too, just incase you’re not home in the event of an emergency.

For all of your water damage restoration needs, give us a call today at 713-666-9222

Signs You Have Water Damage.

9/20/2019 (Permalink)

Kind of like an expensive car isn’t protected from hail damage, or dings in a parking lot even the most expensive floors aren’t protected from water damage. It can unfortunately destroy any type. Thankfully, there are signs. Here’s what to look out for just incase you suspect water damage to your flooring.  

Carpet: If It’s smelly or discolored then it’s most likely got mold or mildew.

Laminate: Keep an eye out for any swelling, discoloration, or warping.

Tile: If you tap on the tiles with a coin and hear a hollow sound, it may mean the tiles have come loose. Cracking is another good sign. 

Linoleum: Look for discoloration.

Hardwood: The easiest of all the flooring besides carpet to tell if your home has had water damage! Keep an eye out for dark spots that have mysteriously popped up recently, it could be mold or mildew. If your floor has started to cup or buckle, then it could mean water has gotten under and the planks of your floor have come loose due to water damage. And lastly, look for bulging or bubbling too your floor. 

If you suspect your floor has had water damage, give SERVPRO of River Oaks a call today at 713-666-9222!

Be Safe During Hurricane Season

9/12/2019 (Permalink)

The Atlantic hurricane season lasts from June through November and, although most of the time all you will see are some heavy bouts of rain, some major hurricanes have hit the region in recent years. That is why it's essential always to be prepared.

The best type of hurricane is the one that doesn't make landfall, but there are times when you won't be so lucky. No matter if you're living in a hurricane-prone area or just there on vacation, knowing what to do before, during, and after a severe tropical storm can go a long way to keeping you safe.

If you live in or are staying in a sound structure outside of an evacuation area and do not live in a mobile home, stay home, and take these precautions:

  • Make sure your windows are protected, and your home is secured. This may mean putting up hurricane shutters, which should be done in the days before a hurricane is coming. This also includes tying down or taking in any outdoor furniture, garbage cans, outdoor decor, or lawn supplies that can blow away during heavy winds.
  • Fill your bathtubs. Line the bathtub with plastic sheeting or a clean shower curtain, or caulk the drain with silicone caulking—it holds water for weeks and cleans up easily when dry.
  • Use a website or app to determine the elevation of the property where you're staying. This will help you determine if your home is flood-prone and can help you prepare for storm surge or tidal flooding by placing sandbags around the perimeter of your home.

After A Hurricane

9/12/2019 (Permalink)

Three beach houses affected by a hurricane that just blew through. Water is splashing onto the steps in front of the house. Call SERVPRO of River Oaks today at 713-666-9222

After a hurricane:

  • Let friends and family know you’re safe - Register yourself as safe on the Safe and Well website
  • If evacuated, return only when authorities say it is safe to do so.
  • Continue listening to local news or a NOAA Weather Radio for updated information and instructions.
  • Stay alert for extended rainfall and subsequent flooding.

Caring for yourself & loved ones;

  • Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.
  • Do not use water that could be contaminated to wash dishes, brush teeth, prepare food, wash hands, make ice or make baby formula.
  • Watch animals closely and keep them under your direct control.
  • Help people who require additional assistance—infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.

SERVPRO of River Oaks is here for all of your restoration needs.

Microbial Growth In Your Home Or Business?

9/6/2019 (Permalink)

An old room full of mold growth with the SERVPRO logo at the bottom right. Call SERVPRO of River Oaks TODAY!

With spring storms come humidity, and humidity comes mold especially if you’ve had a recent water loss in your home. Ideally, the air conditioning in your home should keep your home at a comfortable humidity level, however when the air is thick and soupy outside, we all know that can sometimes be impossible.

The humidity in your home also rises when you have a water loss, after all, standing water in your home evaporates into the air as it dries. Mold likes this humidity, as well as the wet flooring/drywall that you may have in your home due to flooding. It’s extremely important to get the water in your home extracted and dried as quickly as possible to prevent future mold growth.

If your home has suffered water damage that has led to microbial growth, give SERVPRO of River Oaks a call today at 713-666-9222!

Bleach in NOT the way to go!

9/6/2019 (Permalink)

A white bottle with the word bleach on it and a red X through it also with the SERVPRO logo at the top If you are in need of mold remediation, call us today at 713-666-9222.

A common misconception about mold is that you can use bleach to treat it. The main uses for bleach are for disinfecting and changing the color of something, so stick to those uses next time you grab a bottle of Clorox from the grocery store. The EPA and OSHA has taken a strong stance against using bleach to treat mold, and here is why:

  • Bleach does not work on porous surfaces, but mold loves porous areas. Bleach is made up of 90% water, so once the chlorine quickly evaporates, you are left with a ton of moisture that will actually help mold continue to grow. Even though it may look like bleach has killed the mold infecting your home, it is only the top layer that has been killed, and the mold’s roots within the walls will easily come back stronger than ever.
  • Bleach is toxic. This one is a no brainer, but for some reason, people want to dump the chemical all over their house at the first sight of mold. Children and pets can easily get into the bleach you may have used to treat mold which could make them quite sick; even the fumes can create health problems! There are so many alternative solutions to treat mold with, there is no reason to put your family or employees at risk by using bleach.
  • Bleach can weaken the surfaces you put it on. When bleach is put on a surface such as wood, it can begin to eat away at the fibers. Even a small change to an important structural piece of your home could be disastrous. Imagine having to rebuild parts of your home just because you treated some wooden beams with bleach!

When it comes to mold, it is better to leave the remediation to the professionals. Our team of experts can quickly handle any problem and make sure that your home or office is safe for everyone. We use specially formulated solutions that are sure to kill mold and keep it from returning - without causing toxic fumes.

Bleach is NOT the way to go!

9/6/2019 (Permalink)

A white bottle with the word bleach on it and a red X through it also with the SERVPRO logo at the top If you are in need of mold remediation, call us today at 713-666-9222.

A common misconception about mold is that you can use bleach to treat it. The main uses for bleach are for disinfecting and changing the color of something, so stick to those uses next time you grab a bottle of Clorox from the grocery store. The EPA and OSHA has taken a strong stance against using bleach to treat mold, and here is why:

  • Bleach does not work on porous surfaces, but mold loves porous areas. Bleach is made up of 90% water, so once the chlorine quickly evaporates, you are left with a ton of moisture that will actually help mold continue to grow. Even though it may look like bleach has killed the mold infecting your home, it is only the top layer that has been killed, and the mold’s roots within the walls will easily come back stronger than ever.
  • Bleach is toxic. This one is a no brainer, but for some reason, people want to dump the chemical all over their house at the first sight of mold. Children and pets can easily get into the bleach you may have used to treat mold which could make them quite sick; even the fumes can create health problems! There are so many alternative solutions to treat mold with, there is no reason to put your family or employees at risk by using bleach.
  • Bleach can weaken the surfaces you put it on. When bleach is put on a surface such as wood, it can begin to eat away at the fibers. Even a small change to an important structural piece of your home could be disastrous. Imagine having to rebuild parts of your home just because you treated some wooden beams with bleach!

When it comes to mold, it is better to leave the remediation to the professionals. Our team of experts can quickly handle any problem and make sure that your home or office is safe for everyone. We use specially formulated solutions that are sure to kill mold and keep it from returning - without causing toxic fumes.

You Need A Fire Escape Plan ASAP!

9/4/2019 (Permalink)

Drawing of a fire escape plan with every room of the house lbled and arrows pointing where to go. Call SERVPRO of River Oaks today. We are Here To Help! 713-666-9222

House fires are unpredictable. As much as we try to prevent them, sometimes the unthinkable happens and a little spark from faulty wiring you didn’t know about can leave your home engulfed in flames. When this happens, do your and your family have a plan for getting out of your home and to a safe meeting point? A fire escape plan is an invaluable tool to make sure you and your family knows just what to do incase of a fire.

  1. Take a weekend and draw up a floor plan of your home for a visual to plan out a fire escape route. Walk through your home with your floor plan and note all the possible exit routes.
  2. Keep leashes and carriers by the door, and make sure your pet always wears her collar and tags if she escapes during the chaos. Note where your pet goes when scared to tell a firefighter if you don’t have the opportunity to get them out. Train your pet to come when they’re called.
  3. Choose a meeting place away from your home like a neighbor’s mailbox, sign post, or light post and mark the spot on your map.
  4. Do a tour with your entire family to make sure that they understand the plan.

In case the inevitable has happened, give SERVPRO of River Oaks a call at 713-666-9222

Being Prepared is Key

9/4/2019 (Permalink)

Five fire hydrants on the floor outside of a building with the SERVPRO logo at the top Call SERVPRO @ 713-666-9222!

Knowing how fires start can help you come up with a plan to prevent them. Preparation is a key aspect of avoiding any disaster. Use these tips to help you figure our how you can prepare your home or business and avoid fire damage.

  • Around 50% of home fires are due to cooking accidents. You can avoid fire damage in the kitchen by making sure you keep a fire extinguisher somewhere easy to reach and making sure you know how to use it. Also, make sure that you never leave a hot appliance unattended; always pay attention to what you are doing!
  • Over 15% of residential fires are caused by electrical appliances malfunctioning or other issues with electrical components of the house such as the heating system. With this in mind, make sure that you have your home inspected often to make sure everything is working as it should. Especially at the turn of seasons when you may not have used your heater or air conditioner in a while.
  • California, Texas, and Georgia lead the nation in fire deaths in 2016. Having plan to get out of your house in an emergency is one of the most important things you can do to keep your family safe. Make sure the plan includes instructions for everyone – including pets – to get out safely in case a fire occurs, and practice the plan so that your family will know exactly what to do.

Complex Commercial Jobs Are Our Specialty!

9/3/2019 (Permalink)

technicians cleaning dirt and grime from a commercial kitchen floor. Give us a call at 713-666-9222!

Water damage and flooding events at commercial properties in River Oaks are often complex with various issues that require a knowledgeable and flexible response. Whether we are dealing with a large scale event or a relatively small water cleanup we work quickly to assess the full scope of the situation and isolate the affected area.  There are many instances in fact that your normal operations will be able to continue in a temporary space while we restore your facility.

Unique Challenges Present when Restoring Commercial Properties

Our highly trained professional technicians are always mindful of legal and environmental concerns and strive to remediate and restore your facility while working closely with you and you plus your insurance if the loss results in you filing a claim. SERVPRO has the fastest response time of anyone in our industry.  We know too well that every hour spent on cleanup is an hour of lost revenue and productivity.

SERVPRO of River Oaks is always here to help!

If you experience and water damage or flooding you can give us a call anytime. 

Our phones are answered 24 hours a day, 7 days a week.

713-666-9222

Your Business Needs A SERVPRO ERP!!!!!

9/3/2019 (Permalink)

.Fire, water, mold, and other icons representing the Emergency ready profile example feature. Call SERVPRO to schedule an ERP today! (713)-666-9222

SERVPRO of River Oaks understands how important your business and commercial endeavors are and we offer a way for you to plan for the unexpected! Our Emergency Ready Profile allows us to be completely familiar with your commercial building so when we receive your call anytime, day or night, we are ready to engage and already know the structure that needs our help.

At no cost to you, we provide a thorough assessment of your building that is conducted by our highly trained staff, permitting us to advise you on how best to plan your response to a fire disaster. By taking advantage of our Emergency Ready Profile you are able to develop a personalized and comprehensive disaster restoration plan that will begin to operate the second the fire is reported to us. 

By having and ERP in place with us here at SERVPRO of River Oaks, our highly trained technicians will become instantly familiar with the layout of your commercial property as we will have already obtained all the critical information about mechanical, security and electrical systems so they can respond quickly to your commercial fire damage needs.

Give us a call and set up an appointment to have your business proactively assessed by SERVPRO of River Oaks.

We are always here to help!

713-666-9222.

Packout Contents to Flooded Homes

6/17/2019 (Permalink)

When substantial disasters like flooding affect your River Oaks property, you have little time to protect your belongings and irreplaceable keepsakes from significant damage. While you might grab a few items while you vacate your home when the disaster first begins, protecting what got left behind should be a priority for any professional restorer you choose to work towards returning your house to its original condition. Our experts are available 24/7 to help with all of the mitigation needs that can save you money and preserve at-risk contents within your home.

While flood damage to River Oaks homes might seem commonplace with so many severe storms passing through the area regularly, homeowners still get caught off-guard by the swift force of this disaster and its impact on their property. Our SERVPRO team arrives with the full measure of equipment necessary to begin mitigation work like extraction and drying immediately.

These professionals that we send out to your home help to collect information about the full scope of the damage by identifying at risk and already damaged items from your property and tagging them for removal. We can safely transport these contents, furniture, and other belongings from your house to our nearby facility for focused drying, cleaning, and safe storage.

With mold growth also being a common threat to overly damp items and contents throughout exposed areas of your property, our team also works to eliminate potential colonization at our facility and can deodorize affected items if necessary. Once restoration completes at your house, our team can safely return all of the removed items we protected from flood damage to their original positions.

While you might have many concerns when flooding affects your home, the irreplaceable keepsakes and heirlooms inside your house should not be one of them. Let our SERVPRO of River Oaks rapid response team help to protect these items with our pack-out process. Give us a call anytime at 713-666-9222.

Call SERVPRO for Storm Disasters

6/17/2019 (Permalink)

SERVPRO of River Oaks specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today!

A Clean Space is a Happy Space!

6/7/2019 (Permalink)

When work gets busy, the last thing you think about is whether the floors have been vacuumed or the HVAC filters replaced, but making sure that your workspace and office are clean can actually help your workplace become more productive. Check out the list below for reasons why keeping the workplace clean is important.

  1. Make a Good First Impression

When a customer walks into your business, they will definitely notice if you have kept up with the maintenance of your building. Water damage spots and dirty carpets make a horrible first impression on customers looking to do business with you. They will likely judge you based on what they first see when they enter your office, so make sure floors are clean, desks are tidy, and spills are quickly cleaned up.

  1. Boost Focus

If you have papers strewn about your desk and you don’t know where to find things, it becomes difficult to focus on your work. A tidy desk makes it easier to focus on what needs to get done and where you have left important pieces of your work.

  1. Keep Your Employees Healthy

If your employees don’t enjoy the area they work in, they likely won’t want to stick around. Spending 8 hours a day in a place with water stains on the floor and mold growing in the air vents can make anyone feel sick. Investing in a good air filter and making sure that it is properly maintained will go a long way in making your employees feel happier and healthier. Keeping walls, ceilings, and floors clean is an important part of ensuring your employees are taken care of.

Call us today at 713-666-9222!

Deodorizing

6/7/2019 (Permalink)

Nothing is worse than having a huge meeting coming up with an important client, and you just can’t get rid of a foul smell. Maybe an employee left their tuna sandwich out, the office dog had an accident on the floor, or someone started smoking in a non-smoking room. Whatever the case is, we can get rid of that stench and make sure that your commercial building is as fresh as a daisy when anyone comes in.

Why not just light a candle and cover up the smell? Well, just like smelling gas can indicate a problem with a car, a foul smell in a building can hint at some bigger problems. A musty odor can indicate that you may have a mold problem, or a smoky smell even though you haven’t had a fire is definitely something to worry about. Additionally, not treating the smell allows it to cling to walls and fabric which makes it even harder to get out later when you ultimately do have to treat it. We have technicians certified to remediate smoke and soot damage, get rid of mold, deal with biohazard messes, and much more, so wherever that smell is coming from, we can make sure to take care of it properly.

Whatever that smell may be, SERVPRO® of River Oaks can be onsite to clean it up before it begins to drive your customers away. Call us today at 713-666-9222.

Commercial Fires

6/7/2019 (Permalink)

Did you know sometimes commercial fires can cause enough smoke damage to your building that you may need to file an insurance claim? Fire is an insidious agent that sends out more than just flames. As the soot and smoke are thrown into the air, they may cast a large shadow as they settle again onto and into the surrounding buildings. That is how the damage can catch you unawares.

Extreme Vapors May Damage Your Building’s Interior

Heavy smoke that lingers in the air can often carry with it toxic particles, vapors, and gases that can expand with the heat from the flames. These are some of the most common areas that may be damaged by smoke and soot in nearby buildings:

  • Ceilings
  • Walls
  • Windows

Although outside building smoke damage is often expected from a nearby fire, the broken windows, stained inside walls, and soot-covered interior are generally a surprise. In fact, smoke and soot can be carried for miles in even a gentle breeze, leading to massive areas of soot damage from even the smallest of commercial building fires.

Call SERVPRO of River Oaks for your commercial fire loss. (713)-666-9222

Did your office suffer a water damage?

3/25/2019 (Permalink)

A hallway with grey and tan carpet and two green SERVPRO fans blowing air onto a wall that has been cut at about one foot. Example of Drying equipment used to help dry out affected materials on a water loss

When faced with water or fire damage in your place of business, we understand that the safety of your clients and employees are a top priority. There are risks that arise from a water or fire event that if improperly cleaned or remediated could result in significant further damage.  For example, after a water event there could be the hazard potential for slips or falls and if the water remains standing for long periods it could develop smells, begin to grow mold, and can deteriorate any flooring into an unsalvageable state. 

Fire events have their own risks including ‘fire soot’ that contains chemicals like formaldehyde (used in embalming).  Fire Soot is extremely acidic and if these soot chemicals remain on your business’ walls, ceilings, air ducts, furniture, and vents of your structure they can begin to permanently affect them. Here at SERVPRO® of River Oaks we work hard for you to restore your structure to its preloss state. We are available to help you bypass any restoration project planning and reduce the overall cost that is required to restore your building back to its preloss state.  A timely response can also decrease the exposure duration to unhealthy conditions that could cause sickness to anyone who enters the premise.  Make sure to call SERVPRO® of River Oaks at (713) 666-9222 if your business is affected by a fire or water damage.

Why is SERVPRO of River Oaks a Trusted Insurance Professional?

3/25/2019 (Permalink)

A close up picture of a moisture meter that lights up pink and dark purple when it is facing a white and tan colored ceiling. Example of how we use an infra-red camera to assist with discovering hidden water damage in walls and ceilings.

Why SERVPRO® of River Oaks?

As an agent, adjuster, or any kind of insurance professional, you have a number of responsibilities.  Of these responsibilities are recommending reputable service companies to your clients as well as keeping claims costs down for your company.  SERVPRO® of River Oaks is a highly qualified and trustworthy company that fill many needs to your clients when they find themselves in the middle of a fire or water loss.

TIMING

Arriving at a loss in a timely manner reduces damage and therefore reduces the cost of restoring damaged property.  An immediate response is vital to limiting damage, and SERVPRO® of River Oaks strives to arrive on the scene as quickly as possible.  This falls in line with taking care of both the home or business owner in conjunction with limiting costs for the insurance provider.

PRETESTING

Replacing property is far more costly than restoring property.  Pretesting is a necessary step in the restoration process to determine the level of damage and dictate the necessary actions to begin restoration.  A lack of pretesting could cause the quality or scope of the work to diminish which leads to unhappy clients.  Your SERVPRO® of River Oaks professionals will always pretest the site in order to determine the extent of damage and the proper course of action to restore the property.

TRAINING

Proper training is ideal for providing your clients the best service possible.  Your SERVPRO® of River Oaks franchise professionals are trained to industry standards in Fire and Water cleanup and restoration.  Additionally, SERVPRO® of River Oaks hosts continuing education classes available periodically to insurance professionals as well as our franchise professionals.

Timing, pretesting, and training are just a few of the reasons that insurance professionals and companies can trust SERVPRO® of River Oaks to take the best care of their clients while limiting costs by restoring in place of replacing property.

Why you should choose SERVPRO

3/21/2019 (Permalink)

The Orange house SERVPRO logo with a Green van and a box truck in front of it along with a cartoon woman and man Call SERVPRO of River Oaks at 713-666-9222

While any disaster is tough to cope with, large loss incidents present a unique set of challenges. The breadth of damage is larger, and the resources required for repair are equally inflated. It’s key that you get the right team to handle your catastrophic loss or things could get worse. Know what to look for in a large loss team – follow these tips.

What is a Large Loss Event

Generally speaking, a large loss event is one that stretches beyond one or two properties, to encompass an entire neighborhood, region or even larger area. Examples can include;

  • hurricanes/storm damage
  • widespread flooding
  • earthquakes
  • terrorist events

These events require a higher magnitude of the response due to size and resources needed.

Look for Experience

While any local cleanup company can claim they know large response, only a few truly have the experience. Ask a prospective cleanup partner for specific examples and strategies used in a wide breadth of disasters. This can help you determine if they can handle your catastrophic loss.

Look for a Big Team

A big loss requires a big response, and that won’t come from a ragtag team. Make sure your prospective partner has a good-sized staff trained to properly respond, manage the project, and restore the affected structure or structures.

Look for Speed

Flooding can cause major damage to your property in just 24 hours or less, so it’s critical that a disaster response team assess the damage and formulate a plan quickly. Make sure to choose a cleanup partner able to arrive within an hour of your phone call.
The way you handle a large catastrophic loss can have implications for years to come. Make sure you do things the right way. Use the above tips to find the right cleanup partner and you won’t regret making the wrong decision.

Spring Cleaning Tips

3/19/2019 (Permalink)

Spring has officially sprung and that means it is time for spring cleaning! If you think the only way to clean your home is with harsh chemicals, think again! You can clean almost every surface in your home with distilled white vinegar. Get every room in your home looking clean and smelling fresh by following these spring cleaning tips.

Clean Carpet

Over the course of the winter, your carpet may have developed an odor and it may have sand, salt, and dirt trapped inside of it. Help eliminate the odor and remove anything trapped inside of the carpet by mixing essential oils and distilled white vinegar. Before applying this mixture, test it out on a small area of your carpet because some fabrics are sensitive and it may cause damage.

Clean Windows

Over time, windows get dirty or develop smudges. You can make your windows look crystal clear by mixing one part hot water and one part distilled white vinegar in a spray bottle. Simply spray the solution on the window and wipe away to clean.

Follow these three steps to make your windows truly shine.

  1. Clean from the top down.
  2. Do NOT clean your windows in direct sunlight. This will cause streaking.
  3. Avoid damage to your window frames by drying immediately.

Clean Mattress

Dust mites and odors are inevitable when it comes to mattresses. You can help eliminate them by doing the following steps.

  1. Remove all sheets and blankets from the bed.
  2. Spray mattress with distilled white vinegar.
  3. Sprinkle baking soda over the white vinegar and let it bubble.
  4. Place a towel over mattress for 1-2 hours or until dry.
  5. Vacuum up any residue from the baking soda.

Clean Refrigerator

You probably want to avoid using harsh chemicals where you store your food. Follow these steps to get your refrigerator looking like new!

  1. Remove all contents from the refrigerator.
  2. Wash shelves and the sides of the refrigerator with one part hot water and one part distilled white vinegar.
  3. Dry all areas of the refrigerator
  4. Wipe down jars before putting them back in the refrigerator.

Clean Bathtub

Over the course of time, your tub can build up with grime and soap residue. You can eliminate the buildup with ease by doing the following.

  1. Fill a spray bottle with one part hot water and one part distilled white vinegar
  2. Spray mixture in the tub and let it sit for 15 minutes.
  3. Wipe clean with a sponge or a towel
  4. Rise tub with water and wipe again 

Bio Hazard Cleanup

3/19/2019 (Permalink)

Three people in white Tyvek suits with blue gloves & black respirators on they have yellow boots on & the SERVPRO logo Call SERVPRO of West Fort Bend County at 281-342-5326

The death of a loved one is a devastating event for family and friends. When a person dies in the home or at a business, the cleanup afterward can prove too traumatic for family to perform. Outdoor scenes of death are often cleaned by a fire department, but if someone has died inside a building cleanup needs can be extensive. Odor, blood spills and tissue remains may need to be removed. Specific procedures should be followed to ensure permanent remediation, allowing dignified closure of a painful chapter. 

Warnings

  • Always confirm professional cleanup services are certified or licensed in accordance with your state regulations for death-related cleanup projects.

    Instructions included in this article are intended as general guidelines and do not constitute training or certification in biohazard cleanup or removal.

     

    Always wear OSHA-compliant protective gear when cleaning up biohazardous materials, including blood, brain matter, feces, vomit, and decomposition seepage.

Large Footprint

3/5/2019 (Permalink)

With over 1,800 franchises in the U.S. and Canada, SERVPRO® truly does stretch from sea to shining sea. Out of those franchises, over 400 are large loss response teams – these teams are able to handle $100,000 or more in damage, so you can rest assured that your building is in good hands. Our Large Loss Response teams have extra equipment, staff members, and training that allow them to mobilize all over the United States whenever disaster strikes. These team work together during hurricanes, tornadoes, polar vortexes, floods, and much more to ensure that everything looks “Like it never even happened.”

Additionally, there are more than 10 Extreme Response Teams within SERVPRO® who are ready to head out at a moment’s notice. These teams are often made up of multiple Large Loss Response Teams, and they are the highest tier of disaster response at SERVPRO®. These elite teams can handle losses of $500,000 or more and are strategically placed around America so that they can act quickly when they are called into action.

With so many SERVPRO® franchises, Large Loss Response Teams, and Extreme Response Teams around America, it is easy to see why we are a leader in the restoration industry. No matter where you are in the U.S., we will be there in a flash to help get your life back to normal. Simply give our office a call at 713-666-9222, and a team will be dispatched to your location! For more information on the services we offer, email SERVPRO5673@SERVPROofriveroaks.com.

Numerous Services Offered

3/5/2019 (Permalink)

SERVPRO® of River Oaks offers a wide range of services to cover all of your needs when it comes to restoration. Check out the list below to see some of the problems we can take care of!

  • Water Damage: When it comes to water damage, a quick response it critical to preventing further damage. Our experts use state-of-the-art equipment to ensure that your property has been completely dried to IICRC standards.
  • Fire Damage: After a fire occurs in your home or office, you will have to deal with smoke and soot damage as well as water damage. Our technicians can handle even the largest fire loss so that you can have peace of mind during this stressful time.
  • Mold Remediation: Nobody wants mold inside their house, and for those with allergies, microbial growth can cause serious problems if it is left unchecked. Our team of professionals is specially trained and certified to get rid of mold and make sure it doesn’t come back.
  • Biohazard Clean Up: Biohazardous substances such as blood or bile can be extremely dangerous and should always be disposed of properly. We can safely treat any affected areas and dispose of contaminated materials according to OSHA, EPA, and state and local standards.
  • Deodorization: From sewage, to mold, to pet stains, nobody likes living or working in a stinky area. We can locate the source of the odor and eliminate it rather than just cover it up.
  • Contents Claim & Document Drying: We offer pack out and storage services to keep your belongings safe until reconstruction has been completed. We are also able to restore paper documents through the deposition process.
  • Catastrophic Events: Our elite Large Loss Division can handle any size jobs. These teams are strategically located around the U.S. so that we can be on site as quickly as possible after a hurricane, tornado, or other catastrophic event.

Avoid Mold Damage!

1/21/2019 (Permalink)

Call SERVPRO of River Oaks with any questions at 713-666-9222

The fact that mold is unpleasant and can have a musty odor isn’t the only reason to be wary when you first notice it in your home or office. Mold growth occurs when the moisture content of a space is too high for too long. There’s a natural amount of mold spores normally present in most environments, but if the moisture level in a water-damaged environment isn’t promptly returned to normal, mold spores may grow and multiply. Why should all this matter to you? Excessive mold growth can lead to harmful indoor environmental conditions. Learning as much as you can about mold can be your best defense.

Take Precautions

SERVPRO of River Oaks professionals handle water damage every day and know prompt action is required to prevent mold growth. Mold is more likely to spread after a 48-hour period. Organic materials found inside buildings, such as wood, paper, drywall and insulation provide food sources for mold to flourish. If your property has sustained recent water damage, it’s vital to remove excess water and dry the structure promptly, as well as be on alert for the following:

  • The presence of visible mold
  • Strong musty odors
  • Evidence of past moisture problems that might have caused undetected mold growth
  • Excessive humidity

Do You Have The Right Smoke Detector?

1/16/2019 (Permalink)

Having a smoke detector in your home is critical to making sure you and your family are safe. You should have one in every bedroom and on every floor of your home. You probably already knew how important these little alarms are, but do you know how to make sure that your smoke detector is a good one?

Smoke detectors can come in any size and shape, and they can be as cheap as $5 or as expensive as $150, so with all of these options, how do you know what to choose? First, there are two different types of detectors: ionized and photoelectric. Some devices are a combination of these two types. Ionized smoke detectors work best when there are actual flames present. They are quick to sound the alarm when a lot of heat is produced. Photoelectric smoke detectors work well with fires that start slow and tend to smolder and create a lot of smoke. Smoldering fires like these are usually pretty silent, so people do not always notice them at first; some people will actually develop breathing problems and pass out before they realize that a fire is occurring.

Both types of alarms are designed to detect fire no matter what, and both will be sufficient to get you and your loved ones out of the house in time as long as you keep up with maintenance such as testing the alarms and replacing batteries when needed. If you feel the need, you can put a mixture of the two types of alarms throughout your house. Regardless of what type you choose, make sure you have them in the kitchen, bedrooms, and any other important places in your home.

If your house or office suffers from a fire loss, call SERVPRO® of River Oaks today at 713-666-9222

What Is Stormwater Runoff ?

1/16/2019 (Permalink)

Call SERVPRO of River Oaks at 713-666-9222

Stormwater runoff is rain that has not been soaked into the ground, so it flows over the ground until it finds somewhere to go. Ideally, the water would find a stream or river to flow into, but this is not always the case. Sometimes the water will flow straight into your house. Water damage is never fun, and trying to get rid of water as well as clean up the rest of the mess a storm has left behind can be a real hassle. The best way to handle stormwater runoff is to make sure it doesn’t happen to begin with. If you are up for a bit of landscaping, you can optimize your yard to keep stormwater away from your building.

  • Swales: Simply put, a swale is just a type of trench meant to carry water and redirect it away from something important. If you decide to install swales in your yard, make sure they are redirecting somewhere that the water will not cause damage such as a stream or pond.
  • Rain Gardens: These gardens are designed with plants that are able to take up excess water to keep it from flowing freely. They also help filter the water so that the water that does reach ponds and rivers tends to be cleaner than water that has just flowed over driveways and roads.
  • Draining Driveways: Driveways are one of the largest contributors to stormwater runoff. Installing drainage areas on the sides of the pavement or using gravel can help minimize the amount of water that becomes runoff.

What Is Water Restoration ?

1/16/2019 (Permalink)

Water Restoration is the restoring of your home to pre-damage conditions involves water removal, decontamination, and drying.

Standing water and moisture create the perfect environment for bacteria and microbial growth. Prolonged exposure to an environment like this can lead to allergic reactions and even disease. 

Parts of a water-damaged home may need to be rebuilt. Materials like drywall and carpet that have absorbed water often develop bacteria and microbial growth that can’t be removed. Replacing these materials is safer than allowing infectious organisms to saturate the air.  

SERVPRO Water Restoration Process

Repairing a water damaged home involves a process starting with a thorough inspection of the damage to the replacement of flooring, walls, and ceilings.

Step 1: Inspection – SERVPRO of River Oaks  can best assess the extent and amount of water damage in your home. Each inspection determines a class and category of water damage. Defining the class and category of water damage helps outline the best means to restore your property.

Step 2: Water Removal – Pumps and vacuums are used to remove water from your home. The type of equipment needed depends on the extent of the water damage. Water removal begins as soon as possible to prevent mold and bacteria growth.

Step 3: Drying – After all standing water and absorbent surfaces are vacuumed, drying and dehumidification begins. This step is important to clear up any remaining moisture after water removal. The drying out process can take several weeks to fully complete.

Step 4: Cleaning – All personal belongings need to be cleaned and sanitized to prevent unwanted mold and bacterial growth. Carpeting, clothing, and drapery are given antimicrobial treatments. Air scrubbers may also be used to remove particles and moisture from the air.

Step 5: Restoration – The biggest step in the process is restoration. The restoration involves replacing materials like drywall and insulation. Sometimes this process is as simple as installing a few panels of drywall, while serious cases could require replacing entire walls. Exposure to toxic substances like lead and asbestos is possible during restoration. Older homes are likely to contain these substances.

Here at SERVPRO of River Oaks we are here to help you with whatever happens. Our 24-Hour Emergency Response is in place to help you no matter the time of night or day.

Are You Prepared for Thunderstorms ?

1/16/2019 (Permalink)

SERVPRO of River Oaks 713-666-9222

Is Your Family or Business Prepared for a Thunderstorm?

Here are a few tips to help you with getting prepared.

  • Discuss thunderstorm safety and lightning safety with all members of your household.
  • Decide with members of your household a safe place in your home for members to gather during a thunderstorm.
  • Make a list of items to bring inside in the event of a severe thunderstorm.
  • Keep trees and shrubbery trimmed and remove damaged branches.
  • Protect your animals by bringing them inside your home.
  • Family & emergency contact information.
  • Copies of personal documents.
  • One gallon of water per person in house hold.
  • Food items that are non-perishable and easy-to-prepare.
  • Medications and medical devices.
  • First aid kit
  • Flashlight
  • Battery-powered (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Cell phone with chargers

Are the pipes in your home/business about to burst?

1/15/2019 (Permalink)

Whatever the cause is, SERVPRO® of River Oaks is ready 24 hours a day to mitigate the damage. 713-666-9222

A burst pipe can cause some serious water damage to your home or business, but since pipes are usually located in walls or ceilings, it can be difficult to make sure they are always working properly. Here are some tips to help avoid an unexpected water loss.

  • Movement: Pipes that have not been secured properly may move around inside the walls and ceilings of your home or business. Turning the water on and off will cause them to shift around and bang against the walls; this movement weakens the joints of the plumbing and makes it easier for the system to start leaking or fall apart entirely. If you hear any clanging or banging inside your walls, get a professional in immediately to make sure that you plumbing is properly hooked up.
  • Freezing: Unlike most substances that shrink when they get cold, water actually expands! When water freezes, the molecules align themselves in a way that causes the volume of the ice to take up more space than the liquid water. This means that if the water in your pipes freezes, the ice will push out on the sides of the pipe until it bursts open. To prevent this from happening, open your cabinets to let warm air reach your pipes and turn your faucets on to allows a slow trickle of water to run through the pipes.
  • Water Pressure Changes: Making sure that your water pressure is steady is an important part of keeping your pipes whole and functioning. A large increase in pressure will cause the pipes to burst. Pressure can increase if some part of the pipe clogs or if something was not installed properly when the water lines were set up in your home. Locate your pressure gauge, and make sure to keep checking it for dramatic changes. If you spot high pressure, call a plumber to get it taken care of right away.
  • Corrosion: Pipes are built to last for a long time, but that doesn’t mean that they are invincible. Sometimes, the galvanized coating that is used to waterproof the pipes can be worn down, and the pipes will begin to rust. Over time, the rust will build up inside the pipes which can cause pressure to build and pipes to burst.

Storm Water Pollution Solutions

1/15/2019 (Permalink)

SERVPRO of River Oaks 713-666-9222

  • Remember to turn off your sprinklers when it rains to avoid water runoff. during winter, runoff can freeze causing slippery conditions, so be sure to avoid letting sprinkler water build up on pavement.
  • Bag your pet's waste, don't just leave it there. Leaving pet waste on the ground increases public health risks by allowing harmful bacteria and nutrients to wash into the storm drain and eventually into local waterways.
  • Don't apply pesticides, fertilizers and herbicides before it rains. Contrary to popular belief, the rain won't help to soak these chemicals into the ground; it will only help create polluted runoff into our local creeks.
  • Select native and adapted plants and grasses that are drought and pest resistant. Native plants require less water, fertilizer, and pesticides.
  • Reduce the amount of paved area and increase the amount of vegetated area in your yard. Vegetation can help act as a natural filter for polluted storm water runoff.
  • If you change your car's oil. Don't dump it on the ground or in the storm drain; dispose of it properly at an oil recycling center.
  • Check your car, boat, or motorcycle for leaks. Clean up spilled fuels with an absorbent material, don't rinse the spills into the storm drain.
  • Compost your yard waste. 
  • Don't get rid of old or unused paint by throwing it down the storm drain; dispose of paint and other hazardous household waste at recycling facilities.
  • Don't pump your pool water into the storm drain - pool chemicals can be hazardous to our creek habitats. Whenever possible, drain your pool into the sanitary sewer system where it can be treated.

What Type of Water Damage?

1/15/2019 (Permalink)

Call SERVPRO of River Oaks @713-666-9222

Water damage is damage caused to your property by water being where it shouldn’t be. In some cases, this will be the result of a flood or of malfunction – a burst pipe or water main, for instance, will commonly lead to water damage that is highly acute and that requires immediate attention.

This type of water damage can be caused by three types of water called category 1, 2 and 3. Category one water is clean and clear water (also called ‘white’ water) whereas category three is dirty water that can be toxic and cause infections and illness (also called black water). This adds another dimension to your water damage in the latter case.

This is, of course, the ‘obvious’ type of water damage that is very apparent when you see it. Just as common though is for water damage to be subtler and to easily go unnoticed until you can identify the symptoms. Signs of water damage include things like puddles, dripping water, soft walls and floors, peeling tiles and discoloration. Mold is also a big sign that there has been water damage. 

When water damage is more gradual like this, then you will need the services of SERVPRO of River Oaks on a less urgent basis – but you should nevertheless aim to get it looked at as soon as possible to ensure that you prevent it from spreading and to protect your health and the health of your family. Moisture in the air and particularly mold spores can otherwise be very bad for you and your family. At the same time, if moisture affects your building deeply, it can end up undermining the structural integrity of your building.

Why You Should Use SERVPRO of River Oaks!

1/2/2019 (Permalink)

7 Reasons to choose SERVPRO of River Oaks for your Home or Commercial Clean up / Restoration

1. 24-Hour Emergency Response

Timely mitigation is key to controlling damage, downtime and recovery costs. You and those who depend on your facility will appreciate the rapid response, and the training of your SERVPRO of River Oaks team will help limit damage and get your facility back in operation quickly. You can count on SERVPRO’s nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines to help make you look good.

2. Communication

You’ll know what’s happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of River Oaks professionals are dedicated to effectively communication with property owners and managers. You will be aware of job status and the progress towards project completion.

Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular proves reports. SERVPRO of River Oaks professionals, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via secure email link 24-hours. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

3. Reduce Recovery Time

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone – the owner, the management team, employees, tenants, and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption.

Your SERVPRO of River Oaks professionals understand the urgency in responding to your facility following a disaster. By arriving quickly mitigation damage to the structure and contents, and providing effective cleanup and restoration services, SERVPRO of River Oaks will help you reopen the doors as soon as possible.

4. Lower Recovery Cost

 Emergency Mitigation Services Help Minimize Secondary Damages.

SERVPRO’s 1-4-8 Service Response Guidelines help to ensure timely communication and response. Quick and accurate response can minimize loss expense from secondary damages.

Proper Restoration Versus Replacement of Contents is Less Expensive.

SERVPRO of River Oaks professionals strive to restore items to preloss condition. This helps lower mitigation ad restoration cost while allowing treasure belongings to be salvaged when possible.

Faster Recovery Lessens Loss.

SERVPRO of River Oaks professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.

Pre-Approved Pricing and Procedures

SERVPRO of River Oaks professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We will use state-of-the-art restoration techniques to help ensure the property is taken care of right the fir time.

5. Emergency Response Profile

Like most commercial properties, your facility probably has an emergency exit plan in place, with illuminated signs leading occupants to safety, and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough Contingency Plan? Is emphasis on the first 24-48 hours, to help you get back in your building as possible?

Your SERVPRO of River Oaks professionals can provide you assistance in developing an Emergency Response Profile. As part of a well-thought-out Contingency Plan, Your Emergency Response Profile will contain information you will need in the event an emergency situation occurs.

An added advantage to utilizing your SERVPRO of River Oaks professionals in the development of your Emergency Response Profile is the opportunity to coordinate a preferred provider relationship including pre-arranged pricing and procedures for handling emergency response for your facility before damages occurs.

6. Full line of Services

Utilizing the right equipment and supplies, a SERVPRO of River Oaks professional can handle all of your cleanup needs, such as fire, water and mold restoration services; SERVPRO of River Oaks provides cleanup services for those special needs that surpass the capabilities of your regular maintenance staff.

7. A National Leader in Storm Response… Help When You Need It Most!

In the event of a major catastrophe, the SERVPRO system has a nationwide Large Loss Response Team comprised of trained and equipped professionals capable of responding to your facility. While most systems have a waiting list, you get priority service with SERVPRO of River Oaks. Call today to find out how.

Tips to Prevent Winter Home Fires

1/2/2019 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fire places, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

50% of all residential heating-related fires are reported during the months of December, January and February.

  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturers instructions.
  • Test smoke alarms monthly.

If your property suffers from fire damage, contact SERVPRO of River Oaks to help make it "Like it never even happened."

Smoke alarm installed by SERVPRO Saves Family of Five

12/12/2018 (Permalink)

On December 6th in Richmond, TX a family of five was awoken by the sounds of smoke alarms going off in their house. This was a result of a space heater left plugged in overnight. The smoke alarms that woke the family, saving their lives, were installed by the American Red Cross with the help of SERVPRO of West Fort Bend County & SERVPRO of River Oaks for the April, 2017 "Sound The Alarm" event. This event is a annual service held across the country to help save lives and educate families. We do this by going into communities, installing smoke alarms and educating people about fire safety.

If you are interested in volunteering in the 2019 Sound the Alarm on May 14th, please contact the American Red Cross at (281) 342- 9480

Did I Buy The Right Smoke Detector?

12/4/2018 (Permalink)

Having a smoke detector in your home is vital to making sure you and your family are safe. You should have one in every bedroom and on every floor of your home. You probably already knew how important these little alarms are, but do you know how to make sure that your smoke detector is a good one?

Smoke detectors can come in any size and shape, and they can be as cheap as $5 or as expensive as $150, so with all of these options, how do you know what to choose? First, there are two different types of detectors: ionized and photoelectric. Some devices are a combination of these two types.

Ionized smoke detectors work best when there are actual flames present. They are quick to sound the alarm when a lot of heat is produced.

Photoelectric smoke detectors work well with fires that start slow and tend to smolder and create a lot of smoke. Smoldering fires like these are usually pretty silent, so people do not always notice them at first; some people will actually develop breathing problems and pass out before they realize that a fire is occurring.

Both types of alarms are designed to detect fire no matter what, and both will be sufficient to get you and your loved ones out of the house in time as long as you keep up with maintenance such as testing the alarms and replacing batteries when needed. If you feel the need, you can put a mixture of the two types of alarms throughout your house. Regardless of what type you choose, make sure you have them in the kitchen, bedrooms, and any other important places in your home.

If your house or office suffers from a fire loss, call SERVPRO® of River Oaks today at (713) 666-9222.

Is Your Family Prepared For A Home Fire?

12/4/2018 (Permalink)

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.*

In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of River Oaks wants you to stay safe and prepare now to ensure you are ready for any disaster.

*Tips provided by American Red Cross and National Fire Protection Association

Four Ways To Prevent Water Damage When Your Business Is Closed

9/26/2018 (Permalink)

Unless your business is open 24 hours a day, you may not have someone on premises at all times. This puts your business at an increased risk from water damage, because if a broken pipe starts leaking water in the middle of the night, it will do a lot of damage before someone arrives in the morning. What should have been a simple water pipe repair is now an expensive visit from a water mitigation company. The good news is there are things you can do to protect your business from water damage when it’s closed.


1. Inspect Your Roof.


The most common cause of water damage is a leaking roof. This is doubly true if you live somewhere that experiences storms with high winds, hail or sub-zero temperatures. Especially if your roof is getting older, regular inspections to make sure it isn’t leaking can save you big time in the long run.


2. Keep Your Equipment in Good Repair.


If your business utilizes appliances that use water, make sure you keep them in good repair. Air conditioners, water heaters, ice machines, dishwashers and washing machines are all likely sources of water damage. Have them inspected regularly to replace filters and gaskets.


3. Update Your Plumbing.


Everyone knows they should deal with a water pipe repair quickly to prevent damage, but you should also take a look at the supply lines in your building. Are they rigid plastic or vinyl? If so, they’re at a higher risk of failure than other types of supply lines. Ask your plumber to upgrade to flexible, braided supply lines. These are more reliable and they’ll last longer.


4. Install Water Sensors.


New water sensor technologies can detect leaks and burst pipes, alert you to the problem and shut off the main water supply in your building to prevent a simple water pipe repair from ballooning into a visit from SERVPRO of River Oaks. If you’re worried about your business becoming flooded, consider installing one of these new smart sensor systems to protect your business.

Why choose Professional Damage Restoration?

9/26/2018 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it yourself. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

Call us at SERVPRO of River Oaks (713) 666-9222 so we can help you with your water, fire or mold damage.

4 Ways to Clean Belongings After a Fire

9/26/2018 (Permalink)

Watching your Houston, TX  home burn can leave you with an ache in your heart. Not only do you have to deal with a massive insurance claim, but there's a good chance you'll end up losing some of your treasured possessions. When you work with a fire damage cleanup crew, some of your smoke-damaged belongings may get saved. Content cleaning is a delicate art that can take the following shapes.

1. Dry-Cleaning: Clothes, furniture and other porous items often have to be cleaned with a dry-cleaning method. This helps remove the smoke and soot that built up during the fire. If you try to wash your clothes on a normal cycle, you may end up causing more damage. The soot has to be removed from the textiles before you can return to a typical cleaning method.


2. Ultrasonic: Non-porous items can go through a more vigorous cleaning than materials that soak up water. The ultrasonic treatment incorporates ultrasound and a cleaning solvent to rid your belongings of soot.


3. High-Pressure Water: If the ultrasonic machine is not big enough for some of your non-porous furniture, the professionals may choose to use high-pressure water. This only works on non-porous items because they won't soak up the excess water.


4. Odor Removal: Smoke isn't the only thing that can cling to your possessions. The odor after a fire can be a long-term reminder of what you went through. After dry-cleaning, ultrasonic or high-pressure water methods have been put in place, you may want to do some sort of odor removal too. Professionals often use thermal fogging or ozone treatments to rid your home of the funky smell.

After a fire, you want to get everything back to normal as soon as possible. This means you need to clean your belongings. If the cleaning process takes longer than expected, you can also use content storage to get your dirty, smelly items out of the house until they're clean.

5 Ways To Ensure Your Ready For A Home Fire

9/26/2018 (Permalink)

 

Most people take active measures to prevent house fires, but not many people have implemented fire preparation techniques. Yet, fire prep is just as important as fire prevention, and in fact may be more so when it comes to protecting your home and loved ones. If you have yet to create fire safety procedures, it’s time to do so. Below are five things you can do to get started:

• Test your smoke alarms.
• Plan an evacuation route.
• Teach your children what to do in the event of a home fire.
• Create a communication strategy.
• Practice.

Test Your Alarms

Though your smoke alarms should inform you when they’re low on batteries, it doesn’t hurt to check them periodically. Test them once a month, and to err on the side of caution, replace their batteries at least once a year.

Plan an Evacuation Route

This should be at the top of your fire preparation list. Identify all possible exits for each room in the home and make sure that each family member is aware of where those exits are. Designate a family meeting spot outside.

Teach Your Children

If you have young children, show them what the fire alarm sounds like and advise them on what to do if they hear one. Inform them of evacuation routes as well.

Plan a Way To Communicate

Put together an emergency contact list and make sure that all family members know who to contact if they cannot find one another. Have your young children memorize important phone numbers, beginning with 911.

Practice

The best way to ensure that all family members know what to do in the event of an emergency is to practice. Host a fire drill every couple of months and devise different scenarios. In doing so, you can increase the odds that everyone knows what to do and how to escape in a real emergency.

Your Houston, TX restoration team or local fire department can review your fire preparation plan and provide additional tips for how to improve it. Don’t cut corners when it comes to fire safety and start planning today.

How To Prevent Mold From Growing In Your Bathroom

9/26/2018 (Permalink)

Mold found behind a bathroom vanity

What does mold need to grow?  In order for mold to grow, it needs oxygen, moisture, warmth and food.  The ideal spot for mold to grow would be a warm place (somewhere between 77 and 86 degrees), with a high amount of humidity or moisture, and organic matter, like cotton, paper or wood for the mold to feed upon.  This makes our bathrooms an ideal spot for mold growth.  Our bathrooms tend to be warm, they contain things like towels, toilet paper, and woodwork for the mold to feed upon, and they often have high levels of relative humidity from running water and steam from hot showers.  So what can you do to prevent mold from growing in your bathroom?  

First make sure that your bathroom is properly ventilated. Poor ventilation is one of the most common causes of bathroom mold.  Without proper ventilation, steam/moisture in the air from hot showers and running water, settles on bathroom surfaces and makes a perfect environment for mold growth.  Every bathroom should have a clean and properly functioning ventilation fan permanently mounted in the ceiling and it should be turned on every time someone showers.  They are inexpensive and can be purchased at most hardware and home improvement stores.  A properly installed and functioning, ventilation fan in your bathroom's ceiling will help move the air out of your bathroom and clear the humidity caused by hot showers and other running water.  It is important however to ensure that your ventilation fan has been properly installed and is venting the moist bathroom air outside of your home versus into your attic or some other room.  If it improperly vents into another area of your home, you are simply transferring your problem from one location to another. If your bathroom does not have a ventilation fan, instead of showering with the bathroom door closed, as most of us do, an alternative until a ventilation fan can be installed, would be to leave the bathroom door open while showering.  This will allow the steam/humidity to dissipate over a larger area reducing its impact.  Another alternative during warm weather months, or in warm climates, would be to open a bathroom window while showering or even putting a box fan in the window with the air blowing out of the bathroom versus in.  And of course, abstaining from very long, hot showers is always recommended when trying to prevent mold.   

Regularly cleaning your bathroom by wiping down all surfaces at least once a week will also help keep mold in check.  And when it comes to cleaning/preventing mold, wiping is always the best approach.  Molds are fungi that reproduce by releasing spores into the air.  Spraying bleach on mold may look like an easy fix.  When you spray bleach on mold it looks like it almost instantly disappears.  Unfortunately, when you spray bleach on mold, you are releasing the mold spores into the air.  Think of it like a mature dandelion that you have just gently blown upon and released the seeds floating into the air on their white dried flowers.  The mold spores that you have just released by spraying bleach upon them, float through the air and settle onto new surfaces, where they can begin to grow again if the conditions are right.  Wiping with soap and water, or another cleaner, and then throwing away any rags that may contain beginning mold spores is your best bet.

Also when it comes to mold in bathrooms, consider that caulk and grout are there to block or keep out water and moisture.  If you have missing or broken caulk or grout, water and moisture can get behind the tiles and mold can form behind the tiles where it's impossible for you to see or clean. It's important to regularly replace and/or maintain your bathroom caulk and grout.

Lastly, painting your bathroom with a mold resistant paint and/or primer will help you battle mold in your bathroom.  As indicated earlier, mold needs a food source of organic matter.  Drywall paper can be a source of food for mold.  Using a mold-resistant paint on bathroom walls can help stop mold before it starts by sealing off access to a food source.   

If you are unable to win the battle with mold in your bathroom, give us a call at (713) 666-9222.

What To Do If You See Mold

9/26/2018 (Permalink)

If you see visible mold, do not disturb it, you can inadvertently spread the mold infestation throughout your home. When mold is disturbed, it can release microscopic mold spores which become airborne and can circulate throughout your home.

 What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of River Oaks

 What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

 SERVPRO of River Oaks specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

 If You See Signs of Mold, Call Us Today (713) 666-9222

Where To Look For Signs Of Storm Damage

9/26/2018 (Permalink)

  1. Roofs: Look for shingles that have discoloration, tearing, or even holes in them. These can all be signs that your roof has been damaged. Another sign of a rook leak is water marks on your ceilings.
  2. Gutters: After a hail storm, looking for dents or dings can also give you a better picture of what the storm did to the rest of your home. Your gutters can also give you insight to whether you have roof damage. Check to see if there are granules from the asphalt shingles in your gutter.
  3. Windows: Look at each of the windows at your homes and note any signs of shattered or broken windows and frame damage. This is especially important after a hail storm or a strong wind storm.
  4. Exterior: Not only is it important to look at the siding of your home to check for damage, it is also important that you check any appliances. Inspect your AC/HVAC unit as well as items such as a barbeque grill.
  5. After your inspection, if you notice any signs of storm damage follow up by checking the area for signs of mold, mildew, pests or other secondary damage. If damage has occurred have it repaired immediately. Call SERVPRO of River Oaks at (713) 666-9222 for any restoration needs you may have.

How To Minimize Hail Damage

9/26/2018 (Permalink)

Hail storms can strike without much warning, leaving you with little time to react. Being prepared in advance — and knowing what to do — can help you stay safe and keep damage to a minimum. Consider signing up for local weather alerts, which deliver warnings when hail storms are approaching your area.

What Is Hail?

Hail is a type of solid precipitation, distinct from, but often confused with sleet. Sleet generally falls in colder temperatures while hail growth is inhibited at very cold temperatures. Hail creation is possible within thunderstorms and is formed when water vapor in updrafts reaches a freezing point. Ice then forms and is suspended in the air by updrafts and falls down to be coated by water again. This process can occur over and over adding many layers to the hailstone. Hailstones can be as small as peas or as large as softballs, and the larger ones can cause injury and serious damage.* The average hailstorm lasts only five minutes, but the damage hailstorms cause totals about $1 billion a year, according to the National Weather Service.

How to Minimize Hail Damage

Large hail can shatter windows. Closing the drapes, blinds or window shades can help prevent the wind from blowing broken glass into your home or buildings.

Whenever possible, park your vehicles inside a garage or under a carport.

Patio and lawn furniture can be dented, broken or even shattered by hail. Move these items indoors or under a covered area when not in use.

If you have plans to replace the roof covering on your home or business, consider using impact-resistant material if you live in a hail-prone area.

If you are ever affected by hailstones or any other type of natural disaster, Call SERVPRO of River Oaks today! (713) 666-9222

Be Careful Before Trying To DIY Your Water Damage Cleanup

9/26/2018 (Permalink)

There are three types of water losses:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

 Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of River Oaks at (713) 666-9222 today for a free estimate.

Did Your Important Documents Get Affected In A Water Loss?

9/26/2018 (Permalink)

The Vacuum Chamber located at our corporate office

When faced with a fire or flood, much more than the structure becomes affected. Everything, including furniture, electronics, and even important documents may need attention. A couple of years ago while thinking of ways to help serve our customers better, SERVPRO® decided to invest in a vacuum freeze-drying chamber that can recover important documents and other media. This allows Franchises, like SERVPRO® of River Oaks, to offer an additional restoration service to our clients, while also “Keeping it Green.” Since conception, SERVPRO® has performed a tremendous amount of work, drying out everything from financial records and engineering drawings to photo albums and vintage doll boxes.

Wet documents can be found on any jobsite; whether it’s a family bible or pictures at a residential water loss or legal documents, medical files, or government papers at a commercial water loss. SERVPRO® of River Oaks offers cleaning, digitizing, sterilization (through gamma irradiation), deodorizing, trimming, refile jacketing, and certified destruction services. Even on category 3 losses or items affected by microbial growth, the drying chamber can help recover those items.

The drying chamber can dry almost 800 cubic feet of documents in each cycle. The standard run time for that size of a load is about 4-8 days depending on the nature of the items and the amount of moisture that is in them. The drying chamber team is available 24/7, 365 days a year to assist with customer concerns, HIPAA certifications, proper shipping, and the drying process. SERVPRO® of River Oaks looks forward to helping you, and our community.

Does Your Houston Home Have A Mold Problem?

6/21/2018 (Permalink)

In Houston mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (713) 666-9222.

Houston Residents: Follow These Mold Safety Tips If You Suspect Mold

6/21/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of River Oaks for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of River Oaks specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (713) 666-9222.

Conditions In Houston Might Be Right For Mold

6/21/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of River Oaks to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (713) 666- 9222

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of River Oaks for mold remediation services.

When Storms or Floods hit Houston, SERVPRO is ready

6/21/2018 (Permalink)

SERVPRO of River Oaks specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Houston,we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (713) 666-9222.

Storm Water Do’s and Don’ts

6/21/2018 (Permalink)

What is Storm Water?

Storm water is precipitation that does not soak into the ground, but instead runs off its surface. Natural processes, storm water runoff, and erosion typically accelerate because of human activity. Impervious surfaces such as driveways, sidewalks, and streets block precipitation from soaking naturally into the ground. Disturbed surfaces, such as construction sites, agricultural tillage, and forestry activities, also expose the soil’s surface, allowing sediment and pollutants to be transported more rapidly from a site. Storm water can carry and deposit untreated pollutants, such as sediment, nutrients, and pesticides, into surface-water bodies.

Concerns about storm water

If storm water is not managed properly, it can harm the environment:

Increased Surface Runoff

Increased surface runoff means that large volumes of water enter streams more quickly and at higher velocities, which can cause streambank erosion. Streambank erosion occurs as part of a stream’s natural efforts to regain stability by absorbing the energy of flowing water. When materials impervious to water, such as pavement and concrete, cover the ground or when soils are compacted, runoff increases.

Increased Soil Erosion

Raindrops hitting a soil’s surface and the movement of water (runoff) across it cause soil erosion. Disturbed soil, lack of vegetation, or both amplify such impacts, increasing erosion.

Water Quality Impairments

After picking up debris, chemicals, dirt, and other pollutants, storm water flows into storm sewer systems or directly into lakes, streams, rivers, wetlands, or coastal waters. In many cases, whatever enters a storm sewer system is discharged untreated into the water bodies

Storm Water Pollution Solutions

  • Remember to turn off your sprinklers when it rains, to avoid water runoff; during winter, runoff can freeze causing slippery conditions.
  • Bag your pet's waste, don't just leave it there. Leaving pet waste on the ground increases public health risks by allowing harmful bacteria and nutrients to wash into the storm drain and eventually into local waterways.
  • Don't apply pesticides, fertilizers and herbicides before it rains. Contrary to popular belief, the rain won't help to soak these chemicals into the ground; it will only help create polluted runoff into our local creeks.
  • Select native and adapted plants and grasses that are drought and pest resistant. Native plants require less water, fertilizer, and pesticides.
  • Reduce the amount of paved area and increase the amount of vegetated area in your yard. Vegetation can help act as a natural filter for polluted storm water runoff.
  • If you change your car's oil. Don't dump it on the ground or in the storm drain; dispose of it properly at an oil recycling center.
  • Check your car, boat, or motorcycle for leaks. Clean up spilled fuels with an absorbent material, don't rinse the spills into the storm drain.
  • Compost your yard waste. 
  • Don't get rid of old or unused paint by throwing it down the storm drain; dispose of paint and other hazardous household waste at recycling facilities.
  • Don't pump your pool water into the storm drain - pool chemicals can be hazardous to our creek habitats. Whenever possible, drain your pool into the sanitary sewer system where it can be treated.

SERVPRO of River Oaks

(713) - 666-9222

Did your Important Documents Get Damaged During a Loss?

6/8/2018 (Permalink)

Businesses have tons of important documents and vital records that they store on-site. When water or fire damage occurs you can depend on SERVPRO of River Oaks to help restore those important documents.  It is key to bring in professionals as soon as possible to begin the document restoration.  We restore building plans, historical documents, tax records, photographs etc.  In commercial businesses there are  many revolving things that can cause water damage to documents.  Documents that are years old but important and need to be maintained are often kept in the basement of a facility.  These areas are subject to water infiltration, sump pump failures, sewer back ups, mechanical room or line failures. 

SERVPRO of River Oaks offers many services to our customers other than the typical Fire & Water Restoration.

If you would like to be proactive and get an emergency plan in place for your business before a disaster strikes call us at 713 666-9222.

Is Your Business Ready?

6/7/2018 (Permalink)

Give us a call today and let's get prepared!

Preparation is a vital component for making it through a disaster, whether its a small water leak, a large fire or an area flood. The best time to plan for these events is well before they happen. No one ever plans a disaster, but you can plan for it. Now is the time to ask your self and fellow employees, "Are you Ready for whatever happens."

The SERVPRO Emergency Ready Profile is a startup approach that provides the important information needed to begin mitigation and recovery services. It was created to help as a quick reference guide of the buildings most important information.

The SERVPRO Emergency Ready Profile Advantage:

  • A no cost assessment of your facility
    • This means you do not need to appropriate any funds, giving you a great value at no cost.
  • A Compact Profile Document that contains only the important information needed in the event of an emergency.
    • It will only take a short time to complete and will not take you away from current projects. Most importantly it will save you a lot of time if ever needed
  • A guide to help you get back into your building after a disaster.
    • This can help minimize the amount of time your business is inactive by having an immediate plan of action
  • Establishes  SERVPRO of River Oaks a local franchise as your disaster mitigation and restoration provider.
    • You have a provider that is recognized as an industry leader close by.
  • Identification of the line of command for authorizing work to begin.
    • This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
    • Having  quick reference guide provides solutions in the advance of a disaster, so that during a disaster you are "Ready for whatever happens."

                  Call Today to Get Started!

                         (713) 666-9222

You Start It, We'll Help You Finish It

6/7/2018 (Permalink)

SERVPRO of River Oaks Technicians helping our customer meet that deadline!

Structural Integrity, materials, labor, safety, customer satisfaction and deadlines- the list goes on and on when building a commercial building. The bottom line however is you have to get those doors opened for business ASAP.

SERVPRO of River Oaks can help you meet those deadlines by providing thorough post-construction services in a timely manner.

Our services include:

  • Post Construction Cleanup
  • Dehumidification and Drying
  • Final Cleaning
  • Fast Track Drying
  • Emergency Response Restoration and Cleanup Services

Not Just Your Typical Restoration Company!

6/7/2018 (Permalink)

This a tile floor sealing and grout coloring job we did at a hospital in the Houston, TX Medical Center. Let us bring back life to those old floors!

SERVPRO of River Oaks specializes in many other fields rather than Fire and Water Restoration. We pride ourselves as one of the best cleaning companies in the Houston industry.

We offer several services to help your business open its doors on time and look its absolute best.

Post Construction Cleaning

  • Once the floors are down and the drywall is up, it's time to remove the debris and dirt in order to lay carpet, paint, and decorate. SERVPRO of River Oaks can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying

  • During the construction phase, a building can trap moisture. Excessive moisture can result in mold growth. If you feel that one your projects may have a moisture issue, let us provide the help you need to eliminate the moisture and prevent the potential for mold growth

Final Cleaning

  • You want the facility to look its best when the doors open. SERVPRO of River Oaks provides cleaning services to give the building that extra shine. Services include:
    • Carpet, resilient floor prep and finish
    • Ceiling, Walls and fixture cleaning
    • Deodorization
    • Air Duct Cleaning
    • Debris Removal
    • Window Cleaning
    • Tile Sealing
    • Grout Coloring

Call today (713) 666-9222 and let SERVPRO of River Oaks make that mess "Like it never even happened."

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