SERVPRO of River Oaks Employee Photos

Lisa Mathews

Lisa Mathews

Hi my name is Lisa Matthews and I am the General Manager for SERVPRO of River Oaks. I am responsible for the day to day operations of our franchise. I say ours because after 20 years I feel like it is mine as well. I am here to make sure we run an efficient business, provide excellent customer service and high quality work to our customers. I started off in the office and have moved my way through every aspect as a SERVPRO employee from marketing and estimating to even cleaning. I have been married for 40 years with 2 children and 4 grandchildren. When I am not at SERVPRO, I can be found snorkeling anywhere (except Galveston), at an Astros or Skeeters game or my favorite place, playing with my grandkids. I love helping people and remember I am always here to help!

Pablo Rubalcaba

Pablo Rubalcaba

Pablo Rubalcaba is the Production Manager at SERVPRO of River Oaks. He began his career in 2006 and was promoted to production manager in 2013. Pablo holds IICRC certifications from the Institute of Cleaning and Restoration Certifications as Water Removal Technician and Applied Structural Drying Technician.

Carlos Gonzales

Carlos Gonzales

Carlos Gonzales heads the Marketing Department at SERVPRO of River Oaks. Carlos has several years of sales and marketing experience, combined with the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician (WRT), and Applied Structural Drying(ASD). Carlos is uniquely qualified to educate our clients about the benefits of partnering with SERVPRO of River Oaks for residential and commercial water, sewage, fire, smoke and trauma emergencies.

Sandra Croft

Sandra Croft

Sandy is the longest standing and most loved of the staff with more than 40 years of experience in accounting, billing and collecting, which is what she is in-charge of here at SERVPRO of River Oaks. She is the mother/grandmother of the SERVPRO family and is always happy to help.

Alison Gonzales

Alison Gonzales

Alison has been with us since May of 2013. She is Water Removal Technician (WRT) certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), an administrative assistant, and rocks at her job. Give her a latte and she's ready for the day! Alison and her husband, Carlos, have two beautiful daughters and two fur babies. In her free time, you can find Alison at home with her babies, out rescuing stray animals, or enjoying a nice, peaceful stroll down the aisles of Target.

Molly Flores

Molly Flores

Molly is our new Marketing Support Coordinator, and has been with us since November of 2018. When she's not out taking pics/videos of the crazy things we run into here at SERVPRO of River Oaks, she's preforming anywhere she can in her punk rock band Rozy.   

Tamara Graves

Tamara Graves

Tamara is our awesome, new Administrative Assistant. She is dedicated to customer service and has her Apprentice Plumber License. Tamara  has 3 wonderful children, loves country music and dreams of going to Nashville. 

David Enax

David Enax

David is the Furniture Restoration specialist for SERVPRO of River Oaks. David has been with SERVPRO for 15 years and plays a vital role in our company. David has also been in the wood working industry for over 35 years and with his knowledge and experience he helps make furniture damages, Like it Never Even Happened.

Odilon Benitez

Odilon Benitez

Odilon Benitez is beginning his 20th year with SERVPRO of River Oaks. As a crew chief, Odi has the following IICRC certifications from the Institute of Inspection Cleaning and Restoration Certification: Water Removal Technician and Applied Structural Drying Technician. Odi is in charge of carpet repairs and is our lead air duct cleaning technician. His common sense approach to restoration, wealth of knowledge and experience makes him a true asset to the business and to the restoration industry as a whole.

Nick Maldonado

Nick Maldonado

Nick started off as a Production Technician here at SERVPRO in 2011. Since then he has worked in many different positions, gaining him experience in all aspects of the company. He is now Production Manager and has his (IICRC) certification in (ASD) Applied Structural Drying, (WRT) Water Damage Restoration Technician, and (UFT) Upholstery and Fabric Technician. 

Leticia Macias

Leticia Macias

Leti is our Fire Crew Chief and specializes in preforming fire damage restoration as well as packing of contents. She has been with SERVPRO for 5 years and is (IICRC) certified in Water Removal (WRT), and Fire (FSRT). Leticia has 4 wonderful children and 1 dog. When she's not helping others she loves to watch basketball. #HoustonRockets 

Mariana Tovar

Mariana Tovar

Mariana started with SERVPRO in 2015 as the ESPORTA Wash System tech. While observing the other Technicians she became interested in helping customers and eventually transferred. She is now certified in (ABRA) Bio Clean Up. When shes not at work shes spending time with her 3 beautiful children. 

Tommy Garcia

Tommy Garcia

TJ is one of our crew chief's here at SERVPRO of River Oaks and has been with us for 4 years now. Over the years TJ has picked up some impressive tips & tricks that make him more than qualified for the job. He is Water Removal Technician (WRT) certified as well as Applied Structural Drying (ASD) certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Derrick Newell

Derrick Newell

Derrick is one of our newest Water Technicians. He started in December of 2018 and is determined to make jobs like they never even happened. 

Jordan Sweed

Jordan Sweed

Jordan is anther one of our newest Water Technicians here at SERVPRO of River Oaks. Jordan started in December of 2018 and is determined to make jobs like they never even happened. 

Felix Rubalcaba

Felix Rubalcaba

Felix has been with us for over a year now and is Institute of Inspection Cleaning and Restoration Certification (IICRC) certified in (MRS) Mold Removal Specialist. Cooking, baking, and helping others is what keeps him going everyday.  

Ray Ballard

Ray Ballard

Ray is our newest Warehouse Maintenance Technician here at SERVPRO of River Oaks. He has 3 children and 7 grand babies. Ray loves music, is an excellent cook, and wants to get his pilot license one day.