Recent Posts

SERVPRO teams up with local American Red Cross

5/18/2017 (Permalink)

Community SERVPRO teams up with local American Red Cross Stacy Halley with the American Red Cross discussing Fire Safety and Preparedness to the on looking local insurance agents and adjusters.

For the past year and a half we have teamed up with our local American Red Cross chapter. We decided to move our CE classes from a restaurant to the American Red Cross of Houston. This move was made to help bring light to our partnership with the American Red Cross, and also to make our agents and adjusters aware of the location of our local chapter.

The move turned out to be great for us as well as the American Red Cross. This past week we taught a Property Fire Damage Restoration course and our friend Stacy Halley from the Red Cross was able to come in and touch on fire safety and preparedness, as well as share her experiences of her own home fire.

Support Home Fire Relief

The American Red Cross has launched the Home Fire Preparedness Campaign to reduce the number of fire-related deaths and injuries by 25% over the next five years. This campaign provides families and communities with the tools and information they need to prevent and prepare for home fires.

SERVPRO of River Oaks is proud to have taken part in helping this cause by participating in the Home Fire Campaign. The Home Fire Campaign teams up local volunteers and Red Cross members with a local fire department to prevent home fires by installing smoke alarms in low income housing.

If you would like to help the cause by volunteering or donating to the American Red Cross we ask that you give them a call at (713) 526-8300.

Restoring 1928 Ceramic Tile Flooring in Downtown Houston Church

3/13/2017 (Permalink)

Cleaning Restoring 1928 Ceramic Tile Flooring in Downtown Houston Church SERVPRO employee Odilon Benitez using the rotary floor scrubbing machine to clean 1928 ceramic tile flooring during church renovation.

During the renovations of a downtown Houston church, the church discovered the original 1928 ceramic tile that had been covered over with carpet for many years. SERVPRO of River Oaks was brought in to see if the tile could be salvaged, as opposed to having to be torn out and adding another floor covering. The tile was completely covered with old carpet glues and construction debris from the renovation work. 

David Johnson, owner of SERVPRO of River Oaks, did a test clean on the tile to see if the glue could be removed completely without damaging the tiles. The construction manager was amazed that SERVPRO was able to remove the glue, and amazed at how good the test clean came out. SERVPRO then brought in its crew to completely strip the tile of the carpet glues, which required the use of a proprietary glue remover, the use of floor stripping blades, a rotary floor scrubbing machine, and a truck mounted extraction and cleaning unit. Once the floor was cleaned, SERVPRO applied a protective coating on the floor the bring out the natural shine of the ceramic tile. Being able to restore the tile back to its original beauty was a wonderful feeling and SERVPRO was proud to have been a part of the renovations.

Nick Maldonado Promoted to Production Manager

3/13/2017 (Permalink)

Community Nick Maldonado Promoted to Production Manager Nick Maldonado - Production Manager

SERVPRO of River Oaks is pleased to announce the recent addition of second production manager, and along with that added position comes a promotion for Nick Maldonado. 


Nick joined SERVPRO of River Oaks in November, 2011 where he started out as a technician. Through dedicated training and perseverance, Nick has progressed through the ranks to quickly become one of our premier SERVPRO leaders. 


While recuperating from a non-work related broken leg incident several years ago, Nick gained valuable experience working in the office environment, helping input estimates and helping to schedule and track jobs with other office staff. This training helped pave the way for Nick to become familiar with multiple sides of the SERVPRO business and ultimately helped him become a better crew leader. 


Nick has attained the IICRC certifications as water restoration technician, as well as applied structural drying specialist. His proficiency in mold remediation and move-out management make him the ideal person to take over the newly created position of Production Manager. 


Employee training and career advancement are staples of the environment at SERVPRO of River Oaks and we're proud to have Nick Maldonado as one of our team heroes who help to give customers peace of mind and help them take their lives back, making water damage "Like it never even happened."

Fire Crew Chief Lena Garcia

3/13/2017 (Permalink)

SERVPRO of River Oaks is proud to announce the hiring of Lena Garcia as fire crew leader. Lena originally joined SERVPRO in May, 2011 and worked as a crew technician and fire crew leader up until August, 2014, where she left to work in the education field. 

With the phenomenal growth of SERVPRO of River Oaks, Lena agreed to join us again as crew leader to supervise our fire crews. Lena has exceptional attention to detail skills, as well as outstanding customer service skills that are terrific assets for the company. Lena is an IICRC certificed fire and smoke restoration technician. Her can-do attitude and personable smile are a few of the traits that make Lena special at SERVPRO of River Oaks.

In her spare time, Lena is a proud grandmother to 3 year old Joaquin, who fills her life with joy!

We are happy to have Lena back at SERVPRO of River Oaks, supervising our in-house cleaning operations, warehouse cleaning operations, and move-out packing and inventory operations.

Spring Continuing Education Seminars Scheduled

2/28/2017 (Permalink)

Community Spring Continuing Education Seminars Scheduled Hands On Training at a recent Continuing Education Seminar

The Spring CE Schedule has been posted for SERVPRO of River Oaks. Through our partnership with the American Red Cross, each class will be held at the Red Cross Building facilities at 2700 SW Freeway in Houston, (exit Kirby Dr coming or going). Registration for the classes begin at 8:00 a.m. and will include coffee and pastries. YOU MUST REGISTER PRIOR TO THE CLASS STARTING. All courses begin promptly at 8:30 a.m and you must attend 100% of the class to obtain CE credits.

Our March class will be held on Wednesday, March 22nd, and will be a 4 hour course on Restorative Drying for Water Damage. This course focuses on water damage restoration drying procedures and the importance of drying wet building materials to prevent further damage.

Our April classes will be held on Wednesday, April 19th, and will be 2 separate 2 hour courses. The first course, Biohazard Cleanupwill begin promptly at 8:30 a.m, and the Deodorization of Malodors course will begin at 10:30 a.m. You may attend both courses for 4 hours of credit, or you may attend either course for 2 hours of credit each.

Our May class will be held on Wednesday, May 17th, and will be a 4 hour course on Property Fire Damage Restoration. This course is separate from the fire damage restoration course which was taught in December. 

A free, barbeque lunch will be served at the conclusion of the courses. 

To RSVP for the courses, please contact our office at 713-666-9222, or email your reservations to ce@SERVPROofriveroaks.com.

We look forward to seeing you!

SERVPRO Spring Cleaning

2/21/2017 (Permalink)

Spring is right around the corner! Now is time to start preparing your spring cleaning “to do list”. Spring cleaning is a tradition that allows us to freshen up our homes after a long winter. So open up those windows, let the fresh air in, and call SERVPRO of River Oaks to help you with those deep cleaning tasks!


 We offer a variety of services to get your home spring ready including:


Carpet and Upholstery Cleaning:
The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.


Wood Floors: Are your floors dirty and dull? Our technicians can clean and make your wood floors shiny and spotless with our Dirt Dragon cleaning process. Did I mention SERVPRO of River Oaks is a member of the National Hardwood Floor Association? Give us a call and let us bring those floors back to life!



Hard Floors:
Months of salt and dirt tracked into your home and onto your tiled floors? Our technicians can clean the tile and grout and make it like winter never even happened.



Air Duct Cleaning:
We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.



Odor Removal:
Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.



Remember, spring cleaning isn’t only for your home, but also for offices, daycares, businesses, and warehouses. Let us help you get ready for warm weather.


Call us today to schedule a cleaning service, 713-666-9222

SERVPRO Winter Home & Office Tips

12/12/2016 (Permalink)

General SERVPRO Winter Home & Office  Tips Give us a call at (713)-666-9222

With the temperatures starting to drop and winter approaching fast, SERVPRO of River Oaks would like give you a few tips on how to prepare your home and office for winter.

 

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home.
  • Consider shutting off outdoor faucets. Find the shut off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is drained completely.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

Tips for Preparing Your Business for Winter Weather

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

SERVPRO of River Oaks is always here to help. When water damage strikes, give us a call; we will help make things right, make things dry, and make it "Like it never even happened."

SERVPRO Winter Fire Safety Tips

11/3/2016 (Permalink)

Fire Damage SERVPRO Winter Fire Safety Tips Servpro of River Oaks (713) 666-9222

The winter season is just around the corner.  This means that homes fires occur more often by unattended candles, space heaters, wood stoves and fireplaces.  

At SERVPRO of River Oaks, we want to remind everyone to take simple steps to protect their homes and family from the danger of household hazards and heating equipment. Practicing the best fire safety is how you can be most prepared for unexpected disaster in the winter.

Here are some fire safety tips to prevent most heating related fires from happening:

  • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
  • Have your chimneys and vents checked. Fireplaces produce creosote which can ignite. If you light fires frequently, you need a chimney sweep service once a year. When you burn wood, make sure it's dry and seasoned so that it produces more flame and less smoke.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Test smoke alarms. Make sure batteries are fresh. Place smoke alarms in the kitchen, laundry room and in bedrooms.
  • Beware of lit candles. Candles can set the mood for relaxation, and that's how they get forgotten or knocked over by kids or pets. Light candles only when you're around to watch them and blow them out when you're ready to leave the room.
  • Beware of space heaters. The name should give you a clue space heaters need space. Like fireplaces, people and pets should not be allowed to sit any closer than three feet.
  • Don't put space heaters near curtains, tablecloths or other fluttering fabrics. Make sure the space heaters you buy have automatic shut-offs before reaching dangerous temperatures.

If you have the unfortunate experience of fire or smoke damage in your home or business call SERVPRO of River Oaks.

We are available 24 hours a day and are always Here to Help! Have Questions? Call Us Today – (713) 666-9222

SERVPRO Biohazard and Sewage Cleanup

8/18/2016 (Permalink)

Biohazard and Sewage cleanups can involve hidden dangers. It must only be handled by an expert team, with the right training, skills, and equipment to do the job safely. With the assistance of a professional biohazard service from SERVPRO, you can rest assured that your health and the security of your property is a top priority.

There are many reasons why biohazards develop. Several are crime scene residues, chemical spills, animal waste or carcasses, hoarding, and the most frequent, sewage backups. The main point to remember is that certain chemicals and pathogens can lead to unhealthy and dangerous consequences if left untreated in a home or business. If you suspect that this kind of problem has occurred in or around your property, you need to call in the SERVPRO experts quickly to assess the situation.

Once the experts carry out a thorough inspection of the site, they can give you a general assessment. You should not attempt to re-enter the property until you have received clearance from an authoritative source.

The reason eradication and elimination are the primary tactics for biohazard cleanup are because any materials that have come into contact with raw sewage could present a serious risk to health. Within areas deemed ‘unsafe,’ life-threatening organisms like E. coli, salmonella, tapeworm, HPV (human papilloma virus), chemicals, and even HIV and AIDs can lurk if blood is present.

If you experience any breakdown involving sewage in the Houston area on a scale larger than a small toilet overflow, you absolutely must contact a biohazard removal team right away. In most cases, it is only sewer water that warrants such an immediate reaction, but it is important to be aware that other forms of water damage can become harmful if left untreated.

For example, water from drains and polluted rivers may flood a property and deposit contaminants. This water is not clean; it contains all kinds of bacteria, irritants, and harmful substances and is termed Black Water. This is why you should never wait before you get water damage of any type restored and repaired, even as the contaminated water is quickly removed from the premises.

For businesses, the urgency of biohazard cleanup is particularly pressing. You cannot afford to have your workers or clients exposed to contaminated water, pathogenic agents from a crime scene, or meth lab chemicals. Get in touch with an expert biohazard team from SERVPRO right away. These skilled professionals, wearing Hazmat safety clothing and gear, utilize special equipment for any biohazard clean up in Houston. Immediate mitigation of health related issues and property preservation are the main, initial focal points. Safety always comes first.

 24 Hour Emergency Service for Biohazard and Sewage Cleanup

SERVPRO of West Fort Bend County/River Oaks has water damage restoration specialists and has specific training and expertise to remediate biohazard and sewage contaminants safely. Call us for 24/7 emergency service. (713)-666-9222.

What Should I Do if I Experience A Water Damage At My Home or Office?

5/16/2016 (Permalink)

Water Damage What Should I Do if I Experience A Water Damage At My Home or Office?  SERVPRO of River Oaks is here for all your water damage needs

1. SAFETY: SERVPRO of River Oaks' number one priority and what you should do first

      a. Ensure that it is safe to enter into the premises.

      b. Electricity is one of the most dangerous situations in  regards to water. An electricity check should be made to ensure that the water is not in direct contact with any electricity. DO NOT enter the premises until this is resolved.

      c. Slip/fall danger: Remember that water makes floor surfaces slippery, so ensure that you are wearing the proper shoes to prevent slipping.

      d. Use caution when trying to move items that are saturated with water as they will be heavier thn usual.

2. Turn off the water source: As water is allowed to continue running it is continuing to damage your home or office

3. Contact SERVPRO of River Oaks at (713) 666-9222, the faster we arrive, the faster we can make it like "it never even happened."

4. Remove excess water by mopping, blotting, or shopvacing.

5. Wipe excess water from wood furniture

6. Place aluminuim foil or wood blocks between furniture legs and wet carpeting

7. Do not turn the air conditioner off

8. Remove colored rugs and/or drapery from wet carpeting

9. Gather loose items from the floors

10. Remove art objects to a safe, dry place

It is our hope that you never have to use these tips, but it is always better to be prepared. If you have any questions please feel free to call us at (713)-666-9222